• Serve as the principal for ongoing work with designated state coalition and labor leadership • Provide reliable support and strategic counsel to navigate challenges and seize opportunities • Identify, build, cultivate, and maintain strong, independent, collaborative, and trust-based relationships with state coalition and union leadership, key coalition members, and staff • Ensure that coalition-developed strategic plans are well-conceived, effectively implemented, and achieve desired outcomes • Design, facilitate, and organize high-impact strategic meetings, convenings, and regular check-ins designed to advance CJNRC’s work with state coalitions • Partner with state coalition leadership to develop and implement strategies for building sustainable, effective union-led state organizations • Manage CJNRC budgets in their region, evaluate and determine commitment of resources to drive CJNRC’s program • Lead the development and execution of state and regional strategies, ensuring alignment with the broader organizational goals

• Manage and develop a team of engagement managers, providing coaching and mentoring to ensure team success • Provide strategic leadership, coaching, mentoring the team and fostering autonomy. Drive strategic planning and process improvement. Leading the region as part of the North American Leadership Team • Establish operational objectives linked to strategy and develop policies that affect immediate operations. Deliver compelling messages to various audiences • Support our customers through attending customer meetings and escalations as appropriate. Focusing on customer value creation, realization and growth. • Identify opportunities for further product utilization and help the sales team realize them • Maintain a strict level of professionalism whenever representing BioCatch

• Provide deep fraud/financial crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients. • Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on BioCatch’s platform. • Develop and deliver content (articles, webinars, conference presentations) to position BioCatch as a leader in behavioural intelligence and device based fraud detection. • Represent BioCatch at company events, industry events and executive briefings; present complex concepts clearly to both technical and non technical audiences. • Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritise new use cases. • Evaluate new use cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes. • Participate in the BioCatch Client Innovation Board, helping to evaluate and prioritise product innovations for our customers. • Maintain a comprehensive understanding of the competitive landscape, fraud threats and regulatory trends, and share insights with internal stakeholders across Product, Sales and Threat Analytics.

• Lead the development and execution of Workers’ Compensation strategies, providing clear, actionable recommendations for internal and client stakeholders • Direct the development and submission of rate, rule, and form filings while coordinating with actuarial and regulatory teams • Serve as a trusted advisor to senior-level clients, participating in meetings and presenting complex findings to support their long-term goals • Maintain expert-level knowledge of Workers’ Compensation trends, legislative changes, and industry best practices to drive innovation • Provide guidance and mentorship to junior team members and collaborate across cross-functional teams, including analysts and project managers