Anti Piracy Engagement Specialist
Location
Costa Rica
Posted
11 hours ago
Salary
$800 - $1K / month
Seniority
Junior
Job Description
Anti Piracy Engagement Specialist
Ruvixx, Inc.
• Manage the full lifecycle of software license compliance cases, from initial investigation to resolution. • Investigate and analyze case data to identify unlicensed software use and prepare clear, evidence-based reports. • Engage directly with businesses via phone, email, and video to discuss compliance issues and negotiate resolutions. • Maintain meticulous and accurate records of all case activities and communications in our CRM system. • Support operational needs with ad hoc analysis and reporting.
Job Requirements
- Must be currently based in South America (this is a firm requirement).
- Fluent proficiency in English, both spoken and written.
- 1+ years of professional experience in customer engagement, sales, collections, or compliance.
- Strong communication and negotiation skills, with professional confidence in handling B2B outreach via phone, email, and video calls.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analysis tools (MS Excel, Google Sheets).
- A self-motivated and highly organized individual comfortable working independently in a remote environment.
Benefits
- Performance-based bonus of up to $200 USD per month
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