Anti Piracy Engagement Specialist

GeneralGeneralContractRemoteJuniorTeam 51-200Since 2014H1B No SponsorCompany SiteLinkedIn

Location

Costa Rica

Posted

11 hours ago

Salary

$800 - $1K / month

Seniority

Junior

1 yr expEnglish

Job Description

Anti Piracy Engagement Specialist

Ruvixx, Inc.

• Manage the full lifecycle of software license compliance cases, from initial investigation to resolution. • Investigate and analyze case data to identify unlicensed software use and prepare clear, evidence-based reports. • Engage directly with businesses via phone, email, and video to discuss compliance issues and negotiate resolutions. • Maintain meticulous and accurate records of all case activities and communications in our CRM system. • Support operational needs with ad hoc analysis and reporting.

Job Requirements

  • Must be currently based in South America (this is a firm requirement).
  • Fluent proficiency in English, both spoken and written.
  • 1+ years of professional experience in customer engagement, sales, collections, or compliance.
  • Strong communication and negotiation skills, with professional confidence in handling B2B outreach via phone, email, and video calls.
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analysis tools (MS Excel, Google Sheets).
  • A self-motivated and highly organized individual comfortable working independently in a remote environment.

Benefits

  • Performance-based bonus of up to $200 USD per month

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