• Design and execute customized training programs tailored to various user personas (e.g., AP Clerks, Controllers, and CFOs). • Define and track key adoption metrics and report on the effectiveness of training interventions. • Analyze client usage data to identify "low-adoption" accounts. • Proactively consult with clients to understand friction points and provide targeted re-education. • Act as a trusted advisor to client leadership, helping them navigate the internal shift from manual processes to automated workflows. • Partner with Product and Engineering teams to provide feedback on user friction points discovered during training sessions. • Map existing client workflows and re-engineer them into streamlined Ottimate solutions. • Act as a primary consultant to client leadership, identifying project risks and ensuring continuous momentum and on-time go-lives.

Role Description Our users are psychiatrists and mental health clinicians — so we're looking for someone who can speak comfortably and credibly with a clinical, professional audience. We're looking for a warm, articulate person to run short (15-minute) onboarding calls for new users of our platform. This is a healthcare-adjacent product, so we'd love someone with a clinical or mental-health-related background — a psychiatric nurse, nursing student, psychology/social work student, or similar — who's comfortable speaking knowledgeably and reassuringly with a professional clinical audience. - Run scheduled 15-minute video calls with new users shortly after they sign up - Walk them through a short demo report using a script and talking points we provide - Answer common questions confidently and warmly - Flag anything outside your scope appropriately (we'll give you clear guidance on this) - Log brief notes after each call Qualifications - A genuinely warm, calm, clear communicator — this is the most important quality - Background in nursing, psychology, social work, or a related field (current students welcome) - Comfortable on video calls with clinicians and professionals you've just met - Reliable availability for scheduled call slots - Strong spoken English Requirements - Part-time / contract — $20 paid per call - Fully remote, any timezone considered - Training provided — we'll walk you through our script, the demo report, and likely questions before your first real call - Immediate start Application Process If this sounds like you, please apply with a short note on your background and why this role appeals to you, along with your proposed rate per call. We may ask shortlisted candidates to do a brief practice call as part of the process.

Role Description This is a remote position. Responsible for managing the financial transactions and records related to incoming payments from customers or clients. A remote accounts receivable assistant plays a crucial role in managing the financial aspects of a business's operations, ensuring that payments are collected promptly and accurately while maintaining positive relationships with customers. - Assist in the management of accounts receivable, including invoicing clients, posting payments, and reconciling accounts. - Follow up on outstanding invoices and past due accounts, communicating with clients to resolve payment discrepancies and facilitate timely payments. - Maintain accurate records of accounts receivable transactions, updating customer information and payment status as necessary. - Collaborate with internal teams, including sales and customer service, to address client inquiries and resolve billing issues promptly. - Generate reports on accounts receivable status and aging to support financial analysis and decision-making. - Assist with month-end and year-end closing processes, including preparing and analyzing accounts receivable reports. - Contribute to process improvement initiatives aimed at optimizing accounts receivable procedures and enhancing overall efficiency. Qualifications - 2+ years of proven experience in accounts receivable, billing, or related financial role. - Proficiency in Microsoft Excel and familiarity with accounting software (e.g., QuickBooks, SAP). - Strong attention to detail and ability to maintain accuracy in a fast-paced environment. - Excellent communication and interpersonal skills, with a customer service-oriented approach. - Proven ability to prioritize tasks effectively and meet deadlines. Requirements - Processor: Intel 11th Gen (or AMD Ryzen 5000 series) for Windows | M2 for Macs. - RAM: 16 GB minimum. - Internet: Stable connection of 25-50 Mbps minimum. Benefits - 100% remote work — enjoy the comfort and flexibility of working from home. - 18 paid vacation days + U.S. federal holidays. - Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year). - Client Growth Bonus: For every new hire added to the business you support, you will receive a $50 one-time reward. - A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company. - A supportive, people-first environment where your voice matters.

Role Description 2020 Companies is seeking a part-time Onboarding Coordinator to join our Shared Services Team! The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. - Manage all candidate onboarding activities from offer acceptance through the first day of employment. - Serve as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. - Provide critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws. Qualifications - High school diploma or equivalent required. - 1–2 years of relevant experience in onboarding, human resources, or recruiting preferred. - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Excellent written and verbal communication skills, with a strong attention to detail and accuracy. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions. - Previous data entry experience strongly preferred. - Ability to be resourceful and proactive when issues arise. - Strong problem-solving skills and sound judgment under pressure. - Customer service-oriented attitude with excellent interpersonal and collaboration skills. - Ability to work both independently and as part of a team. - Ability to thrive in a fast-paced, dynamic environment. Requirements - Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one. - Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process. - Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks. - Order and track pre-employment screenings in a timely manner. - Manage I-9 compliance and ensure timely completion of all USCIS requirements. - Ensure all necessary system logins and access are set up for incoming new hires. - Manage and troubleshoot post-offer applicant tracking system access issues. - Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines. - Partner with HR and Legal regarding changing regulatory demands as needed. - Ensure adherence to FCRA, EEO, and all related federal and state employment laws. - Maintain excellent data integrity across all onboarding-related systems. - Track and report on new hire progress to leadership teams. - Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience. - Handle daily organizational and administrative tasks to support departmental operations. - Manage travel arrangements, scheduling, and other logistical needs for the team. - Analyze and audit data for accuracy and completeness. - Maintain a high level of customer service during inbound and outbound communications. - Communicate in a timely and professional manner with all candidates and internal stakeholders. - Provide accurate and timely responses to all inquiries and general correspondence. - Assist with ad-hoc operational tasks as needed. Benefits - Receive $17.00/hr, paid weekly. - Work remotely, from home. - Mobile Reimbursement. - Consistent schedule.