Role Description Our users are psychiatrists and mental health clinicians — so we're looking for someone who can speak comfortably and credibly with a clinical, professional audience. We're looking for a warm, articulate person to run short (15-minute) onboarding calls for new users of our platform. This is a healthcare-adjacent product, so we'd love someone with a clinical or mental-health-related background — a psychiatric nurse, nursing student, psychology/social work student, or similar — who's comfortable speaking knowledgeably and reassuringly with a professional clinical audience. - Run scheduled 15-minute video calls with new users shortly after they sign up - Walk them through a short demo report using a script and talking points we provide - Answer common questions confidently and warmly - Flag anything outside your scope appropriately (we'll give you clear guidance on this) - Log brief notes after each call Qualifications - A genuinely warm, calm, clear communicator — this is the most important quality - Background in nursing, psychology, social work, or a related field (current students welcome) - Comfortable on video calls with clinicians and professionals you've just met - Reliable availability for scheduled call slots - Strong spoken English Requirements - Part-time / contract — $20 paid per call - Fully remote, any timezone considered - Training provided — we'll walk you through our script, the demo report, and likely questions before your first real call - Immediate start Application Process If this sounds like you, please apply with a short note on your background and why this role appeals to you, along with your proposed rate per call. We may ask shortlisted candidates to do a brief practice call as part of the process.

Role Description This is a remote position. Responsible for managing the financial transactions and records related to incoming payments from customers or clients. A remote accounts receivable assistant plays a crucial role in managing the financial aspects of a business's operations, ensuring that payments are collected promptly and accurately while maintaining positive relationships with customers. - Assist in the management of accounts receivable, including invoicing clients, posting payments, and reconciling accounts. - Follow up on outstanding invoices and past due accounts, communicating with clients to resolve payment discrepancies and facilitate timely payments. - Maintain accurate records of accounts receivable transactions, updating customer information and payment status as necessary. - Collaborate with internal teams, including sales and customer service, to address client inquiries and resolve billing issues promptly. - Generate reports on accounts receivable status and aging to support financial analysis and decision-making. - Assist with month-end and year-end closing processes, including preparing and analyzing accounts receivable reports. - Contribute to process improvement initiatives aimed at optimizing accounts receivable procedures and enhancing overall efficiency. Qualifications - 2+ years of proven experience in accounts receivable, billing, or related financial role. - Proficiency in Microsoft Excel and familiarity with accounting software (e.g., QuickBooks, SAP). - Strong attention to detail and ability to maintain accuracy in a fast-paced environment. - Excellent communication and interpersonal skills, with a customer service-oriented approach. - Proven ability to prioritize tasks effectively and meet deadlines. Requirements - Processor: Intel 11th Gen (or AMD Ryzen 5000 series) for Windows | M2 for Macs. - RAM: 16 GB minimum. - Internet: Stable connection of 25-50 Mbps minimum. Benefits - 100% remote work — enjoy the comfort and flexibility of working from home. - 18 paid vacation days + U.S. federal holidays. - Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year). - Client Growth Bonus: For every new hire added to the business you support, you will receive a $50 one-time reward. - A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company. - A supportive, people-first environment where your voice matters.

Role Description 2020 Companies is seeking a part-time Onboarding Coordinator to join our Shared Services Team! The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. - Manage all candidate onboarding activities from offer acceptance through the first day of employment. - Serve as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. - Provide critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws. Qualifications - High school diploma or equivalent required. - 1–2 years of relevant experience in onboarding, human resources, or recruiting preferred. - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Excellent written and verbal communication skills, with a strong attention to detail and accuracy. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions. - Previous data entry experience strongly preferred. - Ability to be resourceful and proactive when issues arise. - Strong problem-solving skills and sound judgment under pressure. - Customer service-oriented attitude with excellent interpersonal and collaboration skills. - Ability to work both independently and as part of a team. - Ability to thrive in a fast-paced, dynamic environment. Requirements - Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one. - Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process. - Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks. - Order and track pre-employment screenings in a timely manner. - Manage I-9 compliance and ensure timely completion of all USCIS requirements. - Ensure all necessary system logins and access are set up for incoming new hires. - Manage and troubleshoot post-offer applicant tracking system access issues. - Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines. - Partner with HR and Legal regarding changing regulatory demands as needed. - Ensure adherence to FCRA, EEO, and all related federal and state employment laws. - Maintain excellent data integrity across all onboarding-related systems. - Track and report on new hire progress to leadership teams. - Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience. - Handle daily organizational and administrative tasks to support departmental operations. - Manage travel arrangements, scheduling, and other logistical needs for the team. - Analyze and audit data for accuracy and completeness. - Maintain a high level of customer service during inbound and outbound communications. - Communicate in a timely and professional manner with all candidates and internal stakeholders. - Provide accurate and timely responses to all inquiries and general correspondence. - Assist with ad-hoc operational tasks as needed. Benefits - Receive $17.00/hr, paid weekly. - Work remotely, from home. - Mobile Reimbursement. - Consistent schedule.

Role Description We are looking for a strategic and engaging Onboarding Specialist to join our Implementation team. Your goal is to ensure that new Ottimate clients don't just "have" our software, but are experts in using it to transform their financial workflows. You will design learning paths, lead high-impact configuration and training sessions, and consult with clients to remove the behavioral and knowledge-based barriers that hinder full product adoption. Key Responsibilities - Learning Strategy & Delivery: Design and execute customized training programs tailored to various user personas (e.g., AP Clerks, Controllers, and CFOs). - Success Benchmarking: Define and track key adoption metrics and report on the effectiveness of training interventions. - Adoption Consulting: Analyze client usage data to identify "low-adoption" accounts. Proactively consult with these clients to understand friction points and provide targeted re-education. - Change Management: Act as a trusted advisor to client leadership, helping them navigate the internal shift from manual processes to automated workflows. - Voice of the Customer: Partner with Product and Engineering teams to provide feedback on user friction points discovered during training sessions. - Process Transformation: Map existing client workflows and re-engineer them into streamlined Ottimate solutions. - Strategic Project Alignment: Act as a primary consultant to client leadership, proactively identifying project risks and negotiating commitments to the "critical path" to ensure continuous momentum and on-time go-lives. Qualifications - 1-5 years of experience in Customer Implementation & Enablement, Corporate Training, or Product Adoption within a SaaS environment. - Proven ability to translate complex technical functionality into simple, actionable steps for non-technical users. - Exceptional presentation skills; comfortable leading a 1:1 "deep dive" as well as presenting to a group of 50+. - A strong understanding of the Accounts Payable lifecycle or general B2B financial operations is highly preferred. - Proven ability to manage multiple projects simultaneously and meet tight deadlines. - Working knowledge of CRM tools, preferably Salesforce. - Analytical mindset with a problem-solving attitude and attention to detail. - Ability to travel as required, up to 10%. Benefits - Compensation: $70,000-80,000 + 10% annual Bonus - Competitive salary based on skills & experience. - Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family. - Employer-sponsored 401(k) with company match. - Paid Time Off (and the encouragement to use it). - Annual company retreats. - Promote from within philosophy. - Opportunity to be part of a growing team at a pivotal moment of scale for the business. - Agency to solve difficult problems creatively and explore work that inspires you. - Work with sharp, passionate teammates solving unique challenges. - Commitment to empowering a diverse and inclusive workforce.