Empowering Cardiovascular Specialists to Transform Patient Care
Medical Assistant
Location
Florida
Posted
15 hours ago
Salary
$18 - $20 / hour
Seniority
Junior
Job Description
Medical Assistant
Cardiovascular Associates of America - CVAUSA
• Function as a critical member of the Heart Failure Program and work closely with the heart failure clinical team to provide excellent patient care, satisfaction, and ensure that our patients come first • Responsible for the enrollment, engagement, and coordination of patients throughout the Heart Failure Program and other value-based care management programs • Oversee the remote team’s telehealth schedule • Contact and coordinate patients after hospital discharge for transitional care management • Coordinate patient care with the remote patient monitoring care team • Initiate patient intake over the phone including, but not limited to, patient symptoms, vital signs, questionnaires, surveys and SDOH needs • Provide excellent patient-centric care by ensuring that patient needs are being met • Responsible for maintaining and managing a patient cohort that requires frequent follow-up calls, care management and coordination • Recognize and identify patient situations that require escalation to the appropriate care team provider • Maintain and update patient records confidentially and accordingly • Ensure medical records and lab results are in patient charts prior to appointments, and obtain missing records as needed • Follow prescription refill procedures • Collect and record updated insurance information from patients • Organize, plan and deliver patient education and information to patients and caregivers
Job Requirements
- Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance
- High school diploma or GED
- At least 3 months’ experience in a prior medical office setting preferred
- Strong computer skills required as different programs, applications and websites will be utilized
- Knowledge of medical terminology and medication procedures
- Cardiologist experience is a plus, but not required
- Goal-oriented and solutions-driven
- Strong organizational and interpersonal skills.
- Basic knowledge of CPT & ICD-10 coding procedures
- Ability to communicate effectively in the English language in person, by phone and in writing.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Paid time off
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