• Validate and Approve TBI, Innovation Waiver, 1915(i), and LTCS Sites and Services • Review and validate service site documentation for TBI, Innovation Waiver, 1915(i), and LTCS programs; confirm compliance with regulatory standards to authorize member access to new or existing service locations • Perform HCBS reviews as required and within the required timeframes • Review provider policies and procedures for compliance with CMS mandated HCBS standards • Review and manage HCBS portal to ensure portal entries are reviewed and accepted prior to service initiation and move in • Collaborate with other MCOs when a member is transferred into the Alliance catchment area or transferred out of the Alliance catchment area • Work with providers to ensure out of compliance findings are remedied either by providing technical assistance and/or through a plan of correction • Work with I/DD Care Coordination, Provider Network Development and agency providers to ensure sites are validated and in compliance • Remediate issues and concerns that are identified by the State with MIE surveys through documentation review, technical assistance with providers and other stakeholders, and collaboration with I/DD Care Coordinators • Provide reports and updates on outcomes of reviews of HCBS and the potential impact on consumers involved to the Provider Network Evaluator Supervisor and/or the Director of Network Evaluation • Review self-directed services (Employer of Record) on an annual basis as required • Maintain a current database of HCBS sites that require monitoring and review • Maintain a database of unlicensed AFL sites that require annual reviews

• Serve as the primary liaison with the Division of Social Services • Coordinate outreach, distribute materials, understand the scope of services and programs • Coordinate through local DSS offices • Triage and escalate member specific or BH I/DD Tailored Plan questions • Assist Members with gaining access to services • Provide education, coordination, triage/escalation support, and technical assistance • Collaborate with member’s assigned Care Manager for coordination across member supports, providers, and community service agencies • Address barriers to accessing resources, services, and programs • Participate in treatment team meetings as needed with the member’s Care Team • Provide recommendations to improve access to services and coordination of care between Alliance and DSS • Coordinate care with DSS • Participate in regular meetings with DSS representatives to review placement/service needs and barriers • Travel between Alliance offices, meetings on behalf of Alliance, and to meet with members, providers, stakeholders, and attend court hearings as required

• Develop and maintain detailed project programmes using industry-standard software including Asta Power Project, Primavera P6 and Microsoft Project to track weekly project progress and milestones • Collaborate with project directors, technical managers, project managers, engineers and subcontractors to establish realistic project timelines and identify critical path activities and reporting strategies • Conduct regular programme reviews and analysis to identify potential risks, delays and resource constraints, and develop proactive solutions to address these • Carry out overall company project planning to ensure sufficient resourcing across all departments including safety, commercial, project management and design • Identify resource and planning gaps through weekly resource analysis • Issue weekly gap analysis reports on resourcing across all projects • Coordinate with procurement and logistics teams to ensure timely delivery of materials and equipment in support of project programmes • Monitor and report on project progress, including schedule performance metrics, variance analysis and forecasting • Provide leadership and guidance to the planning project management team, including scheduling coordinators and other planners • Communicate effectively with internal and external stakeholders to ensure alignment on project programmes, priorities and objectives • Participate in pre-start meetings, progress meetings and risk assessment meetings to provide scheduling expertise and support decision-making processes • Stay updated on industry best practice, emerging technologies and regulatory requirements related to construction planning and programming

• Assist with tenant communications through email, chat, or phone • Schedule property inspections, maintenance appointments, and vendor services • Maintain and update property records, lease documents, and tenant files • Process maintenance requests and coordinate with repair vendors • Track rental payments, invoices, and basic financial documentation • Prepare reports, summaries, and documentation for property managers • Support onboarding and lease renewals for tenants • Monitor property related inquiries and ensure timely follow up • Assist with listing management, marketing updates, and tenant screening as needed