Care Management Liaison

GeneralGeneralFull TimeRemoteMid LevelTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

4 hours ago

Salary

$28 - $37 / hour

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Care Management Liaison

Alliance Health

• Serve as the primary liaison with the Division of Social Services • Coordinate outreach, distribute materials, understand the scope of services and programs • Coordinate through local DSS offices • Triage and escalate member specific or BH I/DD Tailored Plan questions • Assist Members with gaining access to services • Provide education, coordination, triage/escalation support, and technical assistance • Collaborate with member’s assigned Care Manager for coordination across member supports, providers, and community service agencies • Address barriers to accessing resources, services, and programs • Participate in treatment team meetings as needed with the member’s Care Team • Provide recommendations to improve access to services and coordination of care between Alliance and DSS • Coordinate care with DSS • Participate in regular meetings with DSS representatives to review placement/service needs and barriers • Travel between Alliance offices, meetings on behalf of Alliance, and to meet with members, providers, stakeholders, and attend court hearings as required

Job Requirements

  • Bachelor’s degree from an accredited college or university in Human Services field and two (2) years of post-bachelor’s degree MH/DD/SA experience with the population served
  • Or Bachelor’s degree from an accredited college or university in Non-Human Services field and four (4) years of post-bachelor’s degree MH/DD/SA experience with the population served
  • Or Master’s Degree from an accredited college or university in Human Services field and one (1) year of post graduate degree MH/DD/SA experience with the population served
  • Or Fully or Provisionally Licensed in the State of North Carolina as a LCSW, LCMHC, LPA, or LMFT
  • Or Licensed Registered Nurse (RN) in the State of North Carolina with four (4) years of MH/DD/SA experience with the population served
  • Knowledge and experience collaborating with county departments of social services, department of juvenile justice, crisis response, and community-based treatment providers including training highly preferred.
  • NACCM, NADD-Specialist and/or CBIS Certification
  • Knowledge of System of Care Principles
  • Knowledge of Managed Care Principles
  • Knowledge of Medicaid basic, enhanced MHSUD, and waiver benefits plans
  • High level of diplomacy and discretion
  • Microsoft Office Skills
  • Excellent Communication Skills

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long and Short Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

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