Role Description We are looking for an experienced and strategic IT Director to lead Earnix's global IT function. Reporting to senior leadership, you will own and evolve the IT infrastructure, service delivery, security posture, and AI integration capabilities that underpin the business across our worldwide offices. You will manage a globally distributed team covering help desk support, systems administration, information security, and AI-driven tooling — ensuring reliable, secure, and scalable IT services for a fast-growing SaaS company. What You Will Do - Own and continuously improve global IT operations, including help desk support, systems administration, endpoint management, and IT infrastructure across all Earnix offices and remote users. - Partner with business and technology stakeholders to translate operational and growth needs into scalable IT solutions, policies, and strategic roadmaps. - Lead the implementation and ongoing management of the company’s information security program, ensuring compliance with SOC 2, ISO 27001, and relevant regulatory frameworks globally. - Drive the adoption and integration of AI-powered tools and automation across IT workflows, enabling global teams to work more efficiently and securely. - Build, manage, and develop a high-performing, globally distributed IT team, setting clear goals, driving best practices, and fostering a culture of service excellence. Requirements - 8+ years of IT experience in a global technology or SaaS company, with at least 5 years in a people management role. - Hands-on experience with cloud infrastructure (AWS, Azure, or GCP), ITSM platforms (ServiceNow or Jira Service Management), endpoint management tools (Jamf / Kandji, Intune), and IAM solutions (Okta, Azure AD). - Strong understanding of information security frameworks (SOC 2, ISO 27001, NIST) and proven experience managing security operations, incident response, and risk management. - Strong project management and people leadership skills; proven ability to drive IT initiatives end-to-end, manage vendors, and deliver on schedule and within budget. - Familiarity with AI-powered tools (Claude, Microsoft Copilot, etc) and automation platforms like n8n; curiosity and agility to evaluate and adopt emerging technologies within an IT operations context. - B.Sc. in Computer Science, Information Systems, or a related field, or equivalent practical experience; relevant certifications (CISSP, CISM, ITIL, or AWS/Azure) are an advantage. Company Description Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001, with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

• Oversee sterilization processes within medical devices and provide technical support related to sterilization across all certification schemes • Act as line manager and lead the team of MDR Product Assessors-Sterilization • Establish competence criteria, update, deliver and maintain appropriate training packages for Product Assessors (sterilization team) • Develop, maintain and implement sterilization QMS documentation related to medical devices conformity assessment process of SGS NB 1639 aligned with best practices • Monitor, analyse, and report team performance, implementing timely corrective actions and providing regular updates to the Head of Operations • Drive continuous improvement by identifying and implementing process efficiencies, capability development initiatives, and best practices within the team

• Overseeing and managing the operations of multiple locations within a designated district • Ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets • Managing and overseeing multiple locations within the designated district • Ensuring that all locations are staffed with competent and well-trained employees who deliver exceptional customer service • Implementing and enforcing standard operating procedures to maintain consistency in service quality and operational efficiency • Conducting regular audits of location operations to ensure compliance with company standards, policies, and procedures • Developing and implementing marketing strategies to increase customer traffic and revenue growth • Providing leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development • Monitoring and analyzing financial performance metrics to identify areas for improvement and develop plans to increase profitability • Ensuring that all locations adhere to local, state, and federal regulations governing the industry

Role Description We are seeking a proactive and results-driven Lead Manager to support business growth within the wholesale distribution industry. In this role, you will be responsible for identifying, generating, qualifying, and nurturing sales leads to ensure a healthy and sustainable sales pipeline. Working closely with the Sales and Business Development teams, you will play a key role in connecting potential customers with the company's products and services while contributing to revenue growth initiatives. The ideal candidate is highly organized, analytical, and experienced in lead generation and pipeline management. They possess strong relationship-building skills and are comfortable working in a fast-paced, target-driven environment. Job Responsibilities - Identify and generate new business opportunities through outbound prospecting, referrals, networking, and market research. - Qualify leads by assessing business needs, purchasing potential, and alignment with company offerings. - Maintain accurate and up-to-date lead records within CRM systems and sales databases. - Collaborate closely with the sales team to ensure timely lead follow-up and effective conversion strategies. - Monitor and manage the sales pipeline, ensuring consistent lead progression through the sales funnel. - Build and maintain relationships with prospective wholesale customers, distributors, and business partners. - Track lead generation activities and performance metrics, providing regular reports and insights to management. - Support marketing initiatives, campaigns, trade shows, and other lead generation efforts. - Conduct market and competitor research to identify new business opportunities and emerging industry trends. - Continuously evaluate and improve lead generation processes to maximize efficiency and conversion rates. Qualifications - Bachelor's degree in Business Administration, Marketing, Sales, or a related field. - Minimum of 2 years of experience in lead generation, sales, business development, or a related role. - Experience working within the wholesale distribution industry is preferred. - Proven ability to generate, qualify, and manage leads throughout the sales cycle. - Proficiency with CRM platforms and sales tracking tools. - Strong communication, interpersonal, and relationship-management skills. - Excellent organizational and time-management abilities with the capability to manage multiple priorities simultaneously. - Analytical mindset with the ability to interpret data and generate actionable insights. - Self-motivated, detail-oriented, and results-driven. - Proficiency in Microsoft Office Suite and other business productivity tools. Requirements - Internet Connection: - Primary internet connection with a minimum speed of 15 Mbps. - Backup internet connection with at least 10 Mbps. - Backup connection must be capable of supporting work during a power outage. - Primary Device: - Desktop or laptop equipped with at least: - Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. - A minimum of 8 GB RAM. - Backup Device: - Must meet or exceed the performance of an Intel Core i3 processor. - Must be functional during power interruptions. - Peripherals and Workspace: - A functioning webcam. - A noise-canceling USB headset. - A quiet, dedicated home office space. - A smartphone for communication and verification purposes. Benefits - Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. - Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. - Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. - Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. - Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. - Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.