OCLC

• provides sales leadership and operational oversight for a defined geographic region • responsible for achieving or exceeding product and service quotas • leads the development, planning, and execution of the regional sales strategy • builds and leads a high-performing sales organization responsible for growth, retention, product adoption, and member satisfaction • engages directly with key and high-value accounts to strengthen relationships and identify long-term growth opportunities • partners with Product Management, Marketing, Research, and Finance to drive coordinated go-to-market execution and overall regional performance • ensures member expectations are consistently exceeded, reinforcing trust, strengthening partnerships, and expanding OCLC’s impact

Role Description The Regional Director, US Library Services provides sales leadership and operational oversight for a defined geographic region, with responsibility for achieving or exceeding product and service quotas while ensuring member expectations are consistently surpassed. This role leads the development, planning, and execution of the regional sales strategy for assigned OCLC products and services, with accountability for accurate forecasting, pipeline discipline, and quota attainment within the specified region. A core focus of this position is building and leading a high-performing sales organization responsible for growth, retention, product adoption, and member satisfaction. The Director sets direction, prioritizes regional initiatives, and ensures disciplined execution through coaching, performance management, and talent development, while fostering a culture of accountability, collaboration, and continuous improvement. As a strategic leader, the Regional Director engages directly with key and high-value accounts to strengthen relationships, deepen partnerships, and identify long-term growth opportunities. In close partnership with Product Management, Marketing, Research, and Finance, this role drives coordinated go-to-market execution and overall regional performance, ensuring alignment with organizational priorities and market dynamics. The Director ensures member expectations are consistently exceeded, reinforcing trust, strengthening partnerships, and expanding OCLC’s impact across the Western United States region. - Build, lead, and develop a high-performing sales organization focused on retention, expansion, and new business development. - Define and execute regional and territory strategy, ensuring clear priorities, disciplined execution, and alignment across the team. - Oversee pipeline management, opportunity governance, CRM discipline, and accurate forecasting across new and renewal sales. - Recruit, develop, and retain top sales talent while fostering a culture of accountability, coaching, and continuous improvement. - Lead strategic deal engagement, including executive customer relationships, complex negotiations, presentations, and proposals. - Partner cross-functionally and leverage market, customer, and competitive insights to identify growth opportunities and inform strategy. Qualifications - 5+ years of sales leadership experience (manager, director, or equivalent), preferably in library services, academic technology, or publicly funded sectors. - Demonstrated success leading field sales teams with consistent achievement of sales growth targets. - Strong executive-level selling and negotiation experience with complex stakeholders. - Ability to interpret market dynamics, competitive positioning, and customer needs to inform strategy. - Proven strategic planning, analytical capability, and disciplined execution in a performance-driven environment. - Demonstrated knowledge of artificial intelligence (AI) tools and emerging technologies, with the ability to strategically leverage AI-driven solutions to enhance regional sales performance, customer engagement, forecasting accuracy, pipeline management, and operational efficiency. - Strong balance of enterprise-level thinking with operational rigor and accountability. - Experience working effectively in a matrixed, cross-functional environment. - Proficiency with CRM platforms, sales analytics, and data-driven decision-making. - Self-directed, entrepreneurial leader with strong ownership mindset and results orientation. - Ability and willingness to travel extensively (60–80%). - Bachelor’s degree or higher required. Requirements - Pay Range: $127,000 — $161,000 per year. - This position is eligible for an incentive-based sales compensation plan tied directly to goals and metrics. - This position is eligible to participate in our corporate benefits programs, which include: - Health & Wellness: Medical, dental, and vision insurance options, alongside employee spending accounts. - Retirement Savings: Retirement saving plans with a company matching contribution. - Paid Time Off (PTO): Paid time off and observed company holidays. - Income Protection: Life insurance, short-term disability, and long-term disability coverage. - Additional Benefits: Other corporate programs, discounts, and wellness resources as applicable to employees. - More specific information is available upon request. Working Conditions - Normal office environment. - ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

• Provides sales leadership and operational oversight for a defined geographic region • Leads the development, planning, and execution of the regional sales strategy for assigned OCLC products and services • Responsible for achieving or exceeding product and service quotas while ensuring member expectations are consistently surpassed • Set direction, prioritize regional initiatives, and ensure disciplined execution through coaching, performance management, and talent development • Foster a culture of accountability, collaboration, and continuous improvement • Engage directly with key and high-value accounts to strengthen relationships and deepen partnerships • Identify long-term growth opportunities with cross-functional collaboration

Role Description The Research Library Partnership (RLP) Director provides strategic and operational leadership for OCLC’s Research Library Partnership, an established global partnership rooted in research libraries. In this role, the Director will explore and evaluate options to support a more inclusive library partnership model, including potential new affiliation models that could encompass additional library types (such as public and national libraries) and inform future evolution of the programming portfolio. Key Responsibilities: - Program Leadership and Coordination: Provide day‑to‑day leadership for the overall RLP program, ensuring that activities across multiple focus areas are aligned, complementary, and delivered on schedule. Develop and maintain an integrated annual calendar of RLP engagements—such as webinars, partner forums, focus group meetings, and working group milestones—in collaboration with Senior Program Officers. - Operational Management and Delivery: Oversee the operational planning and execution of RLP activities, including managing logistics for virtual and in-person events, coordinating platforms and tools, supporting communications and materials, and ensuring appropriate follow-up and documentation. - Team Leadership and Support: Lead and support a small team of program staff, including Senior Program Officers, by facilitating regular coordination meetings, supporting shared planning, and encouraging cross-program learning. - Membership and Partner Management: Serve as the business and operational manager for RLP membership, maintaining accurate records of partner institutions, contacts, and engagement history, and coordinating closely with OCLC colleagues on billing, renewals, and membership status. - Engagement Metrics and Program Assessment: Establish and maintain a systematic approach to tracking partner engagement and program performance, defining and monitoring key indicators and using this data to inform planning and improvement. - Communication and Reporting: Coordinate RLP communications to partners and internal audiences, ensuring clarity, consistency, and alignment with OCLC messaging and brand guidelines. - Continuous Improvement and Adaptation: Support the ongoing evolution of the RLP by soliciting and synthesizing feedback from partners and staff, coordinating annual partner surveys, and contributing to program review and planning processes. Qualifications - 10+ years of progressively responsible experience leading complex programs, portfolios, or membership-based initiatives, preferably within or alongside the academic, research, public, or national library environment. - Demonstrated people-management experience (directly managing and developing staff) is required. - A bachelor’s degree is required; an MLIS or other relevant advanced degree is strongly preferred. - Experience supporting membership‑based or community‑driven programs is highly valued. Requirements - Demonstrated ability to manage complex, multi‑stream programs; coordinate people and activities across roles; and deliver results on time and within budget. - Comfort using project management, collaboration, and event platforms is expected. - Ability to work with budgets, financial reports, and participation data to support planning and decision‑making. - Excellent written and verbal communication skills, with the ability to produce clear, professional materials and to interact effectively with diverse stakeholders. - Familiarity with major issues and trends affecting libraries—such as collaboration, metadata, resource sharing, and research support. Benefits - Pay Range: $122,000 — $162,000 per year. - Medical, dental, and vision insurance options, alongside employee spending accounts. - Retirement saving plans with a company matching contribution. - Paid time off and observed company holidays. - Life insurance, short-term disability, and long-term disability coverage. - Other corporate programs, discounts, and wellness resources as applicable to employees.

Role Description As a Lead Software Engineer, you will be responsible for leading software development initiatives. You will independently design, develop, and test complex software programs and systems. You will also collaborate with team members, mentor junior engineers, and provide technical guidance to ensure the delivery of high-quality software solutions. You will also collaborate with product managers, designers, and other engineers to define, refine, and implement features and enhancements. - Lead large teams and oversee multiple projects. - Mentor and coach other senior engineers. - Drive technical innovation and set standards. - Solve complex technical problems and identify solutions. - Collaborate with product management and leadership to define product roadmaps. Qualifications - Bachelor's degree in computer science or related discipline, or equivalent work experience. - 7+ years of software development experience. - Strong programming skills in one or more languages. - Extensive experience with software development methodologies. - Ability to lead and mentor teams. - Strong problem-solving and analytical skills. - Deep understanding of database systems. - Experience with cloud platforms. - Experience with distributed systems and microservices architecture. - Experience integrating AI tools, frameworks, and concepts into the software development process. Requirements - Normal office environment. Benefits - Comprehensive Total Rewards package. - Competitive compensation that reflects your unique contributions—performance, experience, and skills. - Exceptional benefits, including best-in-class health coverage. - Retirement plans with generous company contributions. - Commitment to your overall well-being. - Tuition reimbursement and Public Service Loan Forgiveness eligibility. - Paid parental leave and adoption assistance. - Fitness facility reimbursement benefit.

Role Description The Public Library Solution Strategist is a sales support specialist responsible for delivering tailored product demonstrations, leading technical and workflow discussions, and supporting evaluations of OCLC products and services for public libraries. This role partners closely with Field Sales and serves as the functional/technical expert throughout the sales cycle, including discovery, demonstrations, technical validation, and RFP/RFI support. The Solution Strategist also owns the readiness of assigned demo environments—creating, maintaining, and updating configurations and demo data so environments remain current and “demo-ready.” This role requires travel to customer sites and industry events across North America. - Serve as a sales support functional and technical expert for assigned OCLC products/services within Sales for the Americas. - Partner with Field Sales to develop opportunity strategy, run discovery sessions, and translate requirements into recommended solution configurations. - Plan and deliver high-quality remote and onsite product demonstrations tailored to specific audiences (leadership, librarians, IT). - Act as a point of contact for functional and technical questions during the sales process; coordinate internal resources as needed (Product, Implementation, IT). - Create, configure, and maintain demo environments (e.g., demo tenants/sandboxes, sample data, user roles, integrations) and keep them current with releases in collaboration with Product/Implementation/IT. - Develop and maintain demo scripts, datasets, and documentation to ensure consistent, repeatable demonstrations aligned to public library use cases. - Support RFP/RFI responses, technical questionnaires, and evaluation requirements (as applicable). - Communicate product feedback, enhancement requests, and market insights to Product and Marketing teams. - Represent OCLC at conferences, trade shows, and customer events; support booth demos and presentations. - Perform related and/or additional responsibilities as required. Qualifications - Bachelor’s degree or equivalent relevant experience (library science, information systems, business, marketing/sales, or related). - 3+ years of experience in one or more of the following: - Pre-sales/sales engineering/solutions consulting for library systems or SaaS solutions - Implementation/consulting/support for library technology platforms Requirements - Normal office environment. Benefits - Comprehensive Total Rewards package. - Competitive compensation that reflects unique contributions—performance, experience, and skills. - Best-in-class health coverage. - Retirement plans with generous company contributions. - Tuition reimbursement and Public Service Loan Forgiveness eligibility. - Paid parental leave and adoption assistance. - Fitness facility reimbursement benefit.

• Lead software development initiatives • Independently design, develop, and test complex software programs and systems • Collaborate with team members and mentor junior engineers • Provide technical guidance to ensure high-quality software solutions • Collaborate with product managers, designers, and other engineers to implement features and enhancements