• Lead the management of incidents from identification through resolution, ensuring timely service restoration • Orchestrate incident bridges and coordinate multiple technical teams and service partners during active incidents • Own communication to customers and internal stakeholders throughout the incident lifecycle using defined communication plans • Ensure incident priorities, impacts, and escalations are assessed accurately and consistently • Drive post incident reviews, documenting root causes, actions taken, and improvement opportunities • Partner with Problem Management to trigger deeper root cause analysis when required • Monitor incident trends and metrics to identify recurring issues and opportunities for service improvement • Maintain compliance with IT Service Management (ITSM) processes and continuously improve incident management execution

• Manage client engagements and day-to-day client relationships • Identify opportunities to identify viable, mutually beneficial healthcare delivery partnering between the departments • Serve as a subject matter expert in healthcare planning, including facility master planning and/or ambulatory network design • Execute and oversee client deliverables, including synthesizing the strategic, financial, and operational implications of healthcare planning and analyses • Provide benchmarking insights into a wide range of payer, provider, or health system analytics including financial analysis, clinical performance, and operational efficiency • Synthesize complex healthcare concepts and build a credible roadmap for healthcare delivery and/or infrastructure partnerships through understanding of stakeholder needs • Regularly present findings and recommendations to senior clients, effectively communicating strategies and planning implications through verbal and written deliverables • Proactively identify and assess commercial, MHS, and VA healthcare industry trends that can be utilized in client delivery • Oversee, mentor, and develop more junior colleagues • Collaborate with peers and executive leadership to create and model a positive, high-performing culture

• Own and be accountable for regional quality performance, compliance risk, and operational readiness across all LATAM sites. • Serve as the primary regional point of accountability for major quality events, regulatory interactions, and business-impacting quality risks. • Exercise appropriate quality authority, including the ability to stop production, place product on hold, or delay release when quality or compliance risks are identified. • Lead regional response to critical quality incidents, including recalls, regulatory enforcement actions, and supply continuity risks. • Lead deployment of Global Quality initiatives, standards, and transformation programs across LATAM. • Contribute to Global Quality strategy development by bringing forward regional insights, risks, and improvement opportunities from LATAM operations. • Ensure alignment of regional quality practices with global quality standards and organizational objectives. • Drive a Quality culture focused on compliance, continuous improvement, and operational excellence. • Provide leadership and support to regional quality teams and site quality leaders.

Title: Manager, Strategy Management Consulting Location Dallas Address 3232 McKinney Ave Ste 1400, Dallas, Texas, 75204 Employment Type Full time Location Type Hybrid Department Consulting Compensation - $139.1K – $151K Transparent & equitable salary Our transparent pay structure means each level of employment carries a standard salary with the exception of geographic differentials. It also means each person is paid equally without bias for biological sex, sexual identity, gender identity, race, and more. The transparent pay scale allows for clear career planning. Our team members can view the pay structure and determine their potential promotion benefits. You can plan and invest in your career by talking to colleagues and attending training to prepare for a promotion. Job Description: Pariveda is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients to imagine and do more, whether it’s making next quarter’s goals or navigating the future. From ideas to impact, we help clients get better at what they do to improve people and profits. Learn more about our mission and culture as well as our recruitment process and interview prep. Pariveda is growing in Dallas and looking to add an experienced Manager to their team of leaders. We are not your average professional services firm. Change is the new normal; we face an increasingly fast-paced, ambiguous, and complex world. Our vision is to be a different kind of firm that can be the model for all organizations which seek to position themselves to react more quickly and ready to change. To realize this imperative for ourselves and our clients requires people with a unique blend of skills, competencies, character, and motivations. Are you ready to work in an environment where you are seen and understood as a whole person? Do you want to stop wondering whether you’re paid and treated equitably? Are you a critical thinker and problem “diagnoser”? Do you have the ability to connect the dots that others don’t see, pulling on threads to get to the true root of the problem? If this is you, join us on our aspirational journey to change the world. To learn more about our culture and what you can expect at Pariveda, review our Findamentals– the behaviors that show who we are. What You’ll Do - Drive your career and become a technology executive through clearly defined expectations, mentorship from Principals and Vice Presidents, and frequent opportunities for advancement - Lead advisory and management consulting engagements, owning delivery plans, stakeholder alignment, outcomes, and client relationships across a variety of industries. - Partner with client leaders to diagnose business and organizational challenges, clarify priorities, and develop actionable strategies and roadmaps. - Facilitate workshops, working sessions, executive discussions, and presentations that drive alignment, decision-making, and organizational change. - Lead and develop consulting teams by providing direction, coaching, mentoring, performance feedback, and career development support. - Apply structured consulting frameworks to support initiatives including: - IT and digital strategy - Operating model and organizational change - Program and change management - Process improvement and business transformation - Manage delivery risks, dependencies, and tradeoffs while maintaining strong client trust and ensuring quality outcomes. - Leverage AI strategically to enhance client solutions, streamline delivery, uncover insights, and promote responsible and ethical AI practices. - Actively engage in our culture of continuous learning, personal and professional development, and lead community service and social gathering events - Work within a hybrid model, balancing time between client sites, the office, and home. - Collaborate with smart, humble, and supportive colleagues. - Work with smart, humble, and supportive people We Look For: The successful candidate possesses the following critical qualifications: - Passionate consultants with 5+ years of professional experience and a strong foundation in management consulting - Background in technical and/or management consulting - Demonstrated project management experience - planning, estimation, execution, issue/risk management and resource management/allocation - Experience diagnosing and solving complex problems and delivering them to technical and non-technical audiences - A strong understanding of technology-related projects, including systems selection, implementation processes, and IT delivery methods - Current project leadership of teams - Enthusiastic about coaching and mentoring others helping them develop their careers - Ability to become a trusted advisor by building and managing relationships with clients, colleagues, vendors, and other industry professionals - Bachelor’s Degree or comparable experience. - Legally authorized to work for any company in the United States without sponsorship Pariveda Benefits - Transparent and Equitable Salary. The salary range for this position is $139,100 - $151,000 annually. Actual salaries may vary based on factors including but not limited to location, experience, and performance. - Comprehensive medical, dental, and vision insurance for you and your family - Employer Health Savings Account (HSA) contribution - 2% 401(k), vested immediately - Company ownership through Employee Stock Ownership Plan (ESOP) - Plenty of Paid Time Off – 4 weeks of vacation time, 10 holidays, 1 floating holiday - Paid sabbatical after 5 years of service for Principals and above - Paid parental leave & breast milk shipping costs reimbursed for work travel - Employee Assistance Program (EAP), health concierge, and financial wellness tool - Company paid cell phone plan and device stipend - Life insurance - Short-Term and Long-Term Disability Pariveda Solutions aspires that our employee diversity is representative of the markets in which we serve. Employment decisions are based solely on merit and business needs and not on race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, marital status, national origin, citizenship status (if authorized to work in the country where the job is located), uniform service member, military or veteran status, ancestry, age (over 40), physical or mental disability including HIV or AIDS, medical condition, genetic information, political affiliation, or any other category protected by applicable federal, provincial, or local law. Our commitment to a welcoming, inclusive environment means we embrace applicants from all backgrounds. If you feel you may need an accommodation at any stage of our interview process due to a disability.