Pro Serv Food Equipment logo
Pro Serv Food Equipment

North Carolina's first choice in Commercial Kitchen Equipment Services CFESA certified Company

Field Account Manager

Location

United States

Posted

1 day ago

Salary

$50K - $60K / year

Seniority

Senior

High SchoolEnglish

Job Description

Field Account Manager

Pro Serv Food Equipment

• Visit key account customers regularly to maintain relationships and ensure customer satisfaction • Follow up on open quotes and assist in closing sales opportunities • Identify opportunities for additional services, repairs, PM agreements, upgrades, and facility solutions • Assist customers with service concerns and help coordinate resolutions internally • Work closely with Key Account Managers, Dispatch, Branch Managers, and Operations Teams • Represent Pro-Serv professionally at customer locations • Help identify customer needs and communicate them internally • Review customer concerns, recurring issues, and opportunities for improvement • Assist with customer retention and long-term relationship development • Maintain detailed notes and communication updates within company systems • Support growth initiatives across all Pro-Serv divisions

Job Requirements

  • Strong communication and relationship-building skills
  • Professional appearance and attitude
  • Self-motivated and organized
  • Ability to work independently and manage schedule efficiently
  • Strong follow-up and customer service skills
  • Sales or account management experience preferred
  • Experience in commercial service industries is a plus
  • Basic understanding of HVAC, Refrigeration, Cooking Equipment, or Facility Services preferred
  • Valid driver’s license required

Benefits

  • Competitive Pay
  • Company Vehicle Allowance (if applicable)
  • Company Phone & Tablet
  • Career Growth Opportunities
  • Strong Team Environment
  • Ongoing Training & Development

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