Teleoperador/a, Ventas y Cobranzas

Location

Peru

Posted

1 day ago

Salary

S/1.8K / month

Seniority

Junior

High School0.5 yrs expSpanish

Job Description

Teleoperador/a, Ventas y Cobranzas

Universidad César Vallejo (UCV)

• Atender las consultas de los clientes y usuarios, ya sea por llamadas telefónicas, mensajería instantánea, redes sociales u otros canales, con las herramientas, políticas y protocolos operativos y de calidad establecidos. • Ejecutar las campañas de ventas y/o cobranzas por los canales, con las herramientas, políticas y protocolos operativos y de calidad establecidos. • Asistir a las capacitaciones, sesiones de feedback, de coordinación y rendir las evaluaciones, sean presenciales o virtuales, y dar muestras permanentes de mejoras en su desempeño. • Reportar los casos complejos que requieran atención directa de las áreas académicas o administrativas de la universidad.

Job Requirements

  • Educación mínima secundaria completa.
  • Experiencia mínima de 6 meses (Cobranzas y/o ventas indispensable).
  • Disponibilidad horaria completa.
  • Manejo de MS Office.
  • Procesador mínimo Core i3 o Ryzen 3 de doble núcleo, 8 GB de RAM, resolución de 1024 x 768 y disco duro de 128 GB.
  • Manejo de llamada, buen tono de voz, persuasivo y empático.

Benefits

  • Ingreso a planilla a partir del primer día.
  • Convenios educativos.
  • Grato ambiente laboral.

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