• Adhere to Clinical Standard Operating Procedures and Good Clinical Practice ICH Guidelines. • Assist in contacting investigator sites to provide study specific information. • Ensure receipt, completeness and accuracy of clinical and administrative documents. • Coordinate distribution and shipment of study-related materials. • Coordinate investigator site/payment as needed. • Maintain telephone contact with sites, contract research organization personnel, vendors and CRAs as needed. • Facilitate flow and maintenance of correspondence with sites. • Attend clinical project team meetings and takes minutes. • Contract, invoice and budget management and tracking. • Assist in coordination of study initiation documentation materials. • Responsible for compiling/QC checking/generating copies of clinical documents that are intended for submissions including 1572s (original and updated), Informed Consent Form, Protocol and Investigator’s Brochure. • Coordinate distribution of study team materials and meeting minutes. • Draft and prepare documents for mass mailings (e.g., protocol amendments). • Assist with preparation of presentation materials. • Maintain central registry of contact information for clinical sites, contract research organizations, vendors and CRAs. • Set up teleconference calls with sites and team and record minutes. • Maintain central monitoring calendar for all site visits. • Create and maintain Central Clinical files. • Perform administrative and clerical duties. • Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics. • Perform miscellaneous duties as assigned.

- Monitor and evaluate the quality of communication between managers and players (email, messengers, phone). - Ensure compliance of communication with established standards and regulations. - Prepare detailed reports on evaluations and identified issues. - Provide constructive feedback to VIP Managers and Support teams. - Participate in the development and updating of QA evaluation forms and procedures. - Collaborate with training and operations teams to improve service processes. - Support a high standard of customer experience across VIP segments (Super VIP, Pre-VIP, Loyalty).

• Execute change and adoption activities with care for established strategies across AI platform releases • Develop practical, workflow-level materials that support day-to-day usage • Identify change impacts and proactively propose solutions to address adoption challenges • Coordinate activities across releases to ensure effective sequencing and minimize change fatigue • Prepare materials, coordinate engagement activities, and track stakeholder engagement • Equip champions and business leads with tools to drive confidence and adoption • Develop coaching materials, toolkits, and messaging that reinforce desired behaviors • Partner with leadership and internal teams to amplify key communications • Create clear, engaging content tailored to different audiences • Partner with Product and Learning teams to deliver effective enablement experiences • Support delivery of training and communications, including follow-up and effectiveness tracking • Maintain and evolve toolkits, FAQs, and supporting resources • Monitor adoption metrics and translate data into actionable insights • Gather and synthesize stakeholder feedback and readiness signals • Support feedback loops across testing, training, and post-launch activities • Identify opportunities to strengthen adoption and embed new ways of working • Support planning and execution of change and enablement activities end-to-end • Track timelines, risks, and deliverables across multiple workstreams • Facilitate meetings, document outcomes, and communicate progress clearly

- Are you a licensed medical doctor in Ireland looking to expand your practice and make a difference in the lives of thousands? Abi Global Health, a leading telehealth company, is searching for dedicated and compassionate medical doctors to join our network of professionals. - We are thrilled to continue to share our innovative digital healthcare service in Ireland, providing assistance to over 20,000 individuals, who are esteemed customers of major insurance companies. - As a member of our esteemed team, you will have the opportunity to earn additional income at your convenience, whether you're at home or on the go. - Abi Global Health prides itself on its commitment to privacy and data protection compliance. Our platform ensures that user data remains confidential, and our team strictly adheres to all industry guidelines. By collaborating with major insurance companies, governments, and NGOs, we have built a strong foundation of trust and reliability within the healthcare industry. - Our diverse team of hundreds of doctors caters to individuals across 60 countries, speaking 27 different languages, and we are excited to extend our services to the people of Ireland.