Inizio

• Copy editing, proofreading, and formatting scientific content, including slide decks, manuscripts, and scientific communications, to congress, journal, and client specifications. • Preparing documents for teams within budgeted timelines. • Assisting teams with preparing journal and congress submissions as required. • Collaborating with teams to achieve common goals.

• Lead and evolve the Social Strategy function: vision, services, standards, operating model, team structure, staffing, and growth priorities. • Build and develop a high-performing team of social strategists with clear expectations, growth pathways, and feedback rhythms. • Oversee staffing, allocation, and resourcing across engagements, balancing client needs, team capacity, and individual development goals. • Partner with account and growth teams to identify organic growth opportunities, shape scopes of work, support new business pitches, and commercialize new social strategy offerings. • Serve as the senior social strategy lead across a portfolio of healthcare, pharmaceutical, biotech, and life sciences clients. • Provide executive-level counsel on social ecosystem strategies, channel strategies, content frameworks, launch plans, paid/organic integration, and measurement. • Strengthen relationships with senior clients, account leaders, and cross-functional agency partners, ensuring Social Strategy is seen as a trusted, proactive, and high-value discipline. • Guide clients on the role of social within the broader omnichannel mix promoting awareness, education, engagement, behavior change, community connection, and measurable business impact. • Maintain senior-level knowledge of major and new social platforms: Facebook, Instagram, TikTok, LinkedIn, X, YouTube, Pinterest, Snapchat, and latest creator-led environments. • Advance agency capabilities through new frameworks, tools, training, thought leadership, innovation pilots, and scalable approaches to strategic excellence. • Stay ahead of the convergence of social search, AI-generated answers, and traditional SEO translating emerging trends into actionable strategy for clients.

• Own end-to-end execution of technical digital projects, ensuring delivery is on time, within scope, and perfectly aligned with MarTech infrastructure. • Lead the development of project briefs, technical documentation, scoping, and resource planning. • Support the implementation of emerging tech solutions, technical infrastructure, and AI integrations to recommend continuous executional improvements. • Navigate complex regulatory submission processes, meticulously preparing materials that meet industry standards. • Partner closely with Technical leads, Account leads, and Project Management teams to ensure cross-functional alignment. • Manage client communications transparently regarding project progress, risks, timelines, and dependencies. • Oversee operational health by managing complex timelines and tracking financial forecasting.

• Work closely with the Senior Product Manager to capture and refine business and functional requirements for AI-driven workflows, platforms, and digital tools. • Conduct stakeholder interviews, business process mapping, and gap analysis. • Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria. • Maintain version-controlled documentation and traceability throughout the development lifecycle. • Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration. • Create visual process models, user flows, and data maps using tools such as Miro or LucidChart. • Support design of future-state processes and help prioritize improvement opportunities aligned to product roadmaps. • Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes. • Work with the Product Manager to triage defects, update requirements, and finalize release artifacts. • Track feature readiness, go-live preparation, and change management activities. • Gather metrics and KPIs related to user adoption, workflow efficiency, and platform performance. • Assist in building dashboards or reporting logic using tools like Power BI or Excel to track key transformation metrics. • Present insights and findings to internal teams to support continuous improvement.

Role Description We're looking for a Senior Change Management Specialist to support the successful adoption of enterprise AI capabilities across Inizio Evoke. You will sit at the heart of a high-impact transformation program, focused on helping people adopt new tools, behaviors, and ways of working. You'll help deliver change, enablement, and adoption activities across phased platform releases—translating strategy into practical, user-focused execution and measuring what matters. This is an ideal opportunity for someone who enjoys hands-on delivery, thrives in fast-moving environments, and is looking to grow their change management expertise within an AI-driven transformation. This is a remote position that reports to the SVP, Operations. What You'll Do - Drive Change & Adoption - Execute change and adoption activities with care for established strategies across AI platform releases - Develop practical, workflow-level materials that support day-to-day usage - Identify change impacts and proactively propose solutions to address adoption challenges - Coordinate activities across releases to ensure effective sequencing and minimize change fatigue - Support Stakeholders - Prepare materials, coordinate engagement activities, and track stakeholder engagement - Equip champions and business leads with tools to drive confidence and adoption - Develop coaching materials, toolkits, and messaging that reinforce desired behaviors - Partner with leadership and internal teams to amplify key communications - Deliver Communications & Enablement - Create clear, engaging content tailored to different audiences - Partner with Product and Learning teams to deliver effective enablement experiences - Support delivery of training and communications, including follow-up and effectiveness tracking - Maintain and evolve toolkits, FAQs, and supporting resources - Track Adoption & Improve Outcomes - Monitor adoption metrics and translate data into actionable insights - Gather and synthesize stakeholder feedback and readiness signals - Support feedback loops across testing, training, and post-launch activities - Identify opportunities to strengthen adoption and embed new ways of working - Coordinate & Deliver - Support planning and execution of change and enablement activities end-to-end - Track timelines, risks, and deliverables across multiple workstreams - Facilitate meetings, document outcomes, and communicate progress clearly Qualifications - 3–5 years' experience in change management, transformation, L&D, or a related field - Experience supporting technology or digital platform adoption projects - Proven ability to manage multiple priorities and achieve defined plans - Experience working cross-functionally with product, communications, or L&D teams Requirements - Familiarity with change management frameworks (e.g., Prosci/ADKAR, Kotter) - Strong written and verbal communication skills - Highly organized with strong attention to detail - Comfortable working in agile, fast-paced environments Nice to Have - Experience in consulting, agency, or professional services environments - Background in healthcare, life sciences, or other regulated industries - Exposure to AI, automation, or emerging technology programs - Familiarity with digital workplace and productivity tools such as Smartsheet or Asana Benefits - Fully remote work environment - Competitive compensation - Outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off - Exceptional range of flexible benefits, personal support, and tailored learning and development opportunities Compensation $105,000 — $115,000 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

• Work closely with the Senior Product Manager to capture and refine business and functional requirements for AI-driven workflows, platforms, and digital tools. • Conduct stakeholder interviews, business process mapping, and gap analysis. • Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria. • Maintain version-controlled documentation and traceability throughout the development lifecycle. • Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration. • Create visual process models, user flows, and data maps using tools such as Miro or LucidChart. • Support design of future-state processes and help prioritize improvement opportunities aligned to product roadmaps. • Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes. • Track feature readiness, go-live preparation, and change management activities. • Gather metrics and KPIs related to user adoption, workflow efficiency, and platform performance. • Assist in building dashboards or reporting logic using tools like Power BI or Excel to track key transformation metrics. • Present insights and findings to internal teams to support continuous improvement.

• Provide support across project planning and financial management, with a focus on organisation, accuracy, and attention to detail • Contribute to tracking budgets and keeping financial information up to date • Support the coordination of projects, maintaining clear communication with stakeholders and tracking progress effectively • Maintain accurate records and ensure work aligns with required standards and processes • Assist with reporting and administrative tasks, keeping documentation well organised • Support audits, submissions, and ongoing process improvements

• Support New Business & Organic Growth: Lead strategy development for pitches and proposals, partner with account leads to identify and shape organic growth opportunities, define positioning and messaging for new opportunities, build compelling storylines • Lead Early-Stage Strategy Development: Develop briefs, facilitate workshops, summarize inputs into clear strategic direction • Drive Earned-First Ideation: Partner with teams to produce ideas, ensure ideas are culturally relevant and executable • Turn Insight into Action: Analyze research and market dynamics, translate inputs into strategic actions • Collaborate Across Teams: Work with various teams, contribute to creative briefs, ensure strategy is executed • Contribute to Strategic Excellence: Enhance strategy across new business and early-stage work, share frameworks and tools

• Serving as a day-to-day social contact for clients and account teams with oversight from a VP, Social Media • Collaborating with the account team as needed for client projects/deliverables • Leading the development of project briefs for various types of projects (e.g., content, corporate, influencer), writing social copy and liaising with the creative team on content design • Helping set project timelines, develop strategies, proactively providing guidance and direction on social projects • Taking full ownership of multiple projects and effectively communicating recommendations to account teams and clients

• Provide support across project planning and financial management, with a focus on organisation, accuracy, and attention to detail • Contribute to tracking budgets and keeping financial information up to date • Support the coordination of projects, maintaining clear communication with stakeholders and tracking progress effectively • Maintain accurate records and ensure work aligns with required standards and processes • Assist with reporting and administrative tasks, keeping documentation well organised • Support audits, submissions, and ongoing process improvements