• This position services Insureds/Agents in and around Centennial, CO or Phoenix, AZ. • Handles 1st party property content claims with moderate to high severity, i.e. Major Case Unit losses. • Occasionally handles 1st party property claims of moderate complexity as assigned. • Completes field inspection of losses including accurate scope of contents damages, photographs, written estimates and/or computer assisted estimates. • Investigates and evaluates all relevant facts to determine coverage, damages and liability of first party property damage claims. • Secures recorded or written statements as necessary and works with proper business partners to maximize company resources for specialized investigation and evaluation. • Works with and effectively manages contents vendors involved with the claim i.e. textile, electronic and contents’ restoration vendors. • Negotiates with vendors or insured’s representatives. • Establishes timely and accurate claim and expense reserves. • Writes denial letters, Reservation of Rights and other complex correspondence. • Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. • Provides excellent customer service to meet the needs of the insured, agent, and all other internal and external customers/business partners. • May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.

Role Description We are currently seeking a Proposal Content & Knowledge Management Specialist to join our Corporate Marketing team in a remote capacity. This role is ideal for a detail-oriented and technology-driven professional who is passionate about knowledge management, content strategy, and process improvement within the AEC industry. You will play a key role in developing, organizing, and maintaining PRIME AE's proposal content and knowledge management systems, ensuring teams across the organization have access to accurate, consistent, and high-quality information that supports business development and proposal success. As a Proposal Content & Knowledge Management Specialist , you will manage and continuously improve PRIME AE's proposal and marketing knowledge assets while serving as a subject matter expert for Deltek Vantagepoint CRM and enterprise content management processes. You will help establish governance standards, maintain content repositories, and support proposal teams by ensuring critical information is organized, accessible, and up to date. In this role, you will collaborate with Marketing, Operations, IT, HR, and Business Development teams to streamline workflows, capture institutional knowledge, and implement technology-driven solutions that improve efficiency, consistency, and proposal quality. You will also help position PRIME AE for future growth by leveraging automation, artificial intelligence, and best practices in knowledge management and content governance. Key Responsibilities - Enterprise Knowledge Management - Deltek Vantagepoint CRM Administration - Content Governance & Compliance - Content Lifecycle Management - Technology Innovation & Process Improvement - Technology & Artificial Intelligence Enablement - Proposal Enablement - Operational Partnership - Knowledge Capture - Training & Change Management Qualifications - Bachelor's degree or equivalent experience. - 5+ years in AEC proposal development, marketing operations, CRM administration, or knowledge management. - Advanced Deltek Vantagepoint CRM experience. - Experience managing enterprise proposal content repositories. - Strong understanding of AEC qualifications-based procurement. - Technology-forward mindset with Microsoft 365, SharePoint, Adobe CC, and AI tools. Benefits - Career Growth: Flexible career paths across disciplines, from technical expertise to project and people leadership. - People-First Culture: We value trust, integrity, and collaboration, and we mean it. - Meaningful Work: Projects that strengthen communities, infrastructure, and public spaces. - Growth with Purpose: Strategic expansion backed by strong leadership and investment. - National Reach, Local Feel: Big-firm resources with the agility and relationships of local offices. Company Description PRIME AE Group, Inc. is a nationally ranked, full-service architecture and engineering firm driven by collaboration, innovation, and a commitment to strengthening the communities we serve. With a growing footprint of offices across the country and a diverse team of more than 550 professionals, we partner with public and private sector clients to deliver thoughtful, high-impact solutions across transportation, education, healthcare, municipal, federal, commercial, and recreational markets. Our culture blends entrepreneurial energy with the resources of a scaled, multidisciplinary platform—giving our people the opportunity to shape meaningful projects while influencing the future direction of the firm. As PRIME AE continues to expand its capabilities, geographic reach, and leadership bench, this is an exciting time to join a team that is building momentum, investing in growth, and empowering leaders to make a lasting impact.

• Produce and publish photo, video, graphic, and written content across Instagram, TikTok, YouTube, and other social media and video-sharing platforms, as needed, to promote programs, increase visibility, and engage audiences. • Organize and manage digital media assets within the organization's digital asset management system, including tagging, categorizing, and maintaining photo and video content. • Collaborate with internal teams and students to develop compelling stories and marketing content that highlight student experiences and program impact. • Monitor social media trends, audience engagement, and industry conversations to identify opportunities for content development and community growth. • Track and report on digital marketing and social media performance metrics to help inform content strategy. • Design marketing materials such as program flyers, brochures, and other print and digital assets to support recruitment and outreach efforts. • Update content on WordPress and partner websites, ensuring accuracy, consistency, and search engine optimization (SEO) best practices. • Support email marketing efforts by designing and building mail workflows. • Attend weekly team meetings and contribute to ongoing marketing projects and initiatives. • Perform other related duties and special projects assigned.

• Produce UGC videos focused on recipes and demonstrating the use of our products • Create Reels, TikToks, and recipe-style ads • Develop new recipe ideas for our social media channels • Prepare and present recipes on camera • Record voiceovers, talking-head segments, and food content • Collaborate with the marketing team to develop new content ideas