• Act as the primary business partner to the VP of Renewals • Provide data-driven recommendations to improve retention strategies • Build and maintain robust forecasting models for renewals, GRR, and C+C • Lead the strategic process for setting quarterly and annual renewal targets • Improve internal team processes for contract negotiation and renewal management • Leverage AI and advanced analytical tools to automate forecasting • Consolidate complex, multi-source data sets into unified, actionable dashboards

•Conduct deep‑dive quantitative analyses to uncover trends, diagnose issues, and support strategic decisions. •Use statistical techniques and data modeling to transform raw data into meaningful insights. •Ensure data accuracy and analytical rigor across all deliverables. •Build and maintain dashboards, automated reports, and performance metrics using modern BI tools. •Translate business needs into scalable reporting solutions that improve visibility and decision‑making. •Continuously refine reporting assets for clarity, usability, and impact. •Partner with teams across operations, product, finance, and leadership to understand goals and deliver data‑driven recommendations. •Present findings in a clear, compelling way to both technical and non‑technical audiences. •Support cross‑team initiatives by aligning stakeholders around shared metrics and insights. •Identify inefficiencies in workflows, reporting processes, and data pipelines. •Lead root‑cause analyses and propose improvements that enhance operational performance. •Contribute to best practices for data quality, reporting standards, and analytical processes. •Provide informal coaching to junior analysts, helping them build technical and analytical skills. •Share tools, documentation, and best practices to elevate the team’s capabilities. •Support onboarding and knowledge‑sharing efforts.

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions. • The ability to rapidly move from one critical task to another. • Accurately confirm job milestones are completed correctly and on time. • Following all process and communication standards within multiple platforms. • Ability to stay independently informed by reviewing all communications provided throughout the company platforms. • Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

• Develops, implements, and oversees all safety programs, policies, and compliance activities across the company’s C&I, Distributed Generation (DG), and Utility-Scale Solar PV and BESS O&M portfolio. • Serve as the primary safety leader for field operations, driving a culture of safety excellence across all four operating regions. • Lead and conduct rooftop and general site Job Hazard Assessments (JHAs) for all C&I, DG, and utility-scale solar PV and BESS sites. • Identify, evaluate, and document site-specific hazards including fall protection, electrical hazards, chemical exposures, confined spaces, and environmental factors. • Conduct onsite compliance visits and audits to verify adherence to safety plans, permit conditions, and regulatory requirements. • Conduct routine safety training across all four operating regions for field electricians, technicians, and ROC team members. • Formalize Emergency Response Plans (ERPs) and develop quick-reference materials tailored for ROC operators and field operations team members. • Author, refine, and maintain Safety SOPs with direct applicability to O&M tasks, ensuring procedures are practical, field-ready, and consistently followed. • Track employee PPE inventory, inspection schedules, and expiration dates to ensure continuous compliance with safety standards. • Work within the AssetPlanner CMMS daily to manage safety workflows, documentation, inspections, and compliance tracking across the O&M portfolio. • Track and report on safety KPIs including hours without incident, TRIR, LTCR, DART rate, incident reports, near-miss reports, and leading safety indicators.