• Provide virtual primary and acute care for our diverse patient population • Conduct thorough patient assessments using virtual tools, clinical judgment, and support from our on-site paramedics • Diagnose and treat common and chronic conditions and manage follow-ups • Address urgent concerns and triage appropriately for higher-level care when needed • Collaborate with internal specialty program teams for integrated, coordinated treatment plans • Order and review labs, imaging, and diagnostics; prescribe medications; and manage referrals as appropriate • Maintain accurate, timely documentation in our EMR system • Participate in peer collaboration, clinical meetings, and continuous improvement efforts

• Guild Garage Group is seeking a highly organized, operationally minded, and relationship-driven Field Onboarding Supervisor to own and scale onboarding programs across our growing portfolio of brands. • Own and manage onboarding and early training programs • Maintain and continuously improve onboarding curriculum, training materials, facilitator guides, SOPs, assessments, and certifications • Ensure onboarding programs remain current and aligned with operational processes, systems, tools, and expectations • Standardize onboarding experiences while allowing flexibility for brand-specific needs • Build and support scalable onboarding frameworks as Guild continues to grow and acquire new brands • Facilitate engaging virtual and/or in-person onboarding sessions for new hires • Deliver high-energy training experiences focused on practical application and skill development • Conduct role plays, coaching sessions, certifications, and onboarding check-ins • Support new hires throughout onboarding through regular follow-up, coaching, and progress tracking • Reinforce company culture, accountability, and operational expectations during onboarding • Partner closely with brand leadership to support successful onboarding execution and field readiness • Help operational leaders strategize onboarding experiences based on team structure, staffing, and operational capacity • Support train-the-trainer initiatives to help field leaders effectively reinforce onboarding and OJT expectations • Monitor onboarding progress, certification completion, and onboarding adherence across brands • Conduct onboarding audits and identify opportunities to improve onboarding consistency and execution • Build strong relationships with operational leaders and act as a trusted onboarding partner • Track onboarding metrics including ramp progression, onboarding completion, retention trends, certification outcomes, and performance indicators • Partner with Recruiting, Operations, and leadership teams to identify onboarding gaps and performance trends • Maintain onboarding systems, learning platforms, reporting, and training documentation • Use onboarding data and feedback to continuously improve onboarding effectiveness and learner outcomes • Manage onboarding communications, scheduling, attendance tracking, and program coordination across multiple time zones • Collaborate with Operations, Recruiting, HR, and Brand Leadership teams to align onboarding programs with business needs • Support implementation of new operational processes, tools, and systems into onboarding experiences • Help create a consistent onboarding experience that supports employee retention, readiness, and long-term success.

• Deliver regulatory compliant, high-quality product installation and customer training. • Coordinate with Customer Implementation Team to create Implementation Plans. • Execute technical installation activities including equipment assembly and software configuration. • Maintain compliance with regulatory standards during installation activities. • Document and escalate installation issues as necessary. • Participate in Technical Implementation Team Meetings to maximize efficiency.

• Serve as one of Cadwell's clinical resources for the EEG product portfolio. • Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to work with and train on those releases. • Work with Cadwell’s Manager of Education and Training and EMU Clinical Education Specialist to develop strategies that constantly improve customer ‘go-live’ experiences, and the Education and Training Team's efficiency. • Assist with the design and delivery of a comprehensive educational portfolio for the EEG product portfolio, ensuring consistent, high-quality training, learning experiences, and ongoing engagement for all customers. • Work within the Education and Training Team to deliver all clinical configuration and training elements in each assigned customer’s ‘go-live’ or re-training plan. • Serve as a point of contact for internal Cadwell teams seeking clinical expertise and user insight. • Support product evaluations at prospective enterprise customer sites by providing on-site clinical expertise, workflow guidance, and end-user support. • Provide post-implementation support and troubleshooting to assigned customers as needed.