Role Description - Schedule, coordinate, and confirm patient appointments. - Send appointment reminders and follow up with patients as needed. - Assist in managing provider schedules to ensure efficient patient flow. - Maintain accurate and up-to-date patient records using Allscripts/Veradigm PM and EHR systems. - Ensure all patient information is documented appropriately and in compliance with privacy regulations. - Review and update patient demographics, insurance information, and medical records. - Respond professionally to patient inquiries via phone, email, and other communication channels. - Provide timely assistance regarding appointments, medication requests, and general healthcare-related questions. - Deliver compassionate and patient-centered support while maintaining confidentiality. - Serve as a liaison between patients, healthcare providers, pharmacies, and other medical professionals. - Coordinate referrals, follow-ups, and patient care activities as directed. - Process medication prior authorization requests using CoverMyMeds.com and other applicable platforms. - Communicate with insurance companies, pharmacies, and providers to obtain authorization approvals. Qualifications - At least 1 year of proven experience in patient coordination, care management, medical administration, or as a Medical Virtual Assistant. - Active Registered Nurse (RN) license strongly preferred. - Previous experience using Allscripts/Veradigm PM and EHR or similar electronic health record systems. - Experience with CoverMyMeds.com or comparable prior authorization platforms. - Excellent verbal and written English communication skills. - Relevant healthcare, clinical, or medical administrative experience. - Strong organizational skills and attention to detail. - Ability to work independently in a remote environment. Requirements - Must be proficient in speaking and writing English very clearly. - Must have relevant work experience. - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]. - Must be available for video meetings with your camera on (when needed). Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description As a Service Desk Representative, you are responsible for support of all desktop hardware, software and telecommunications equipment. You will be the front line in support of Insight Customers. In this role, you will: - Effectively manage issues through multiple forms of inbound requests including in person, queue calls (phone), e-mails, Chat, web forms, or client tracking/ticketing databases. - Respond to all Customer requests in a timely and professional manner. - Instruct end users in the appropriate use of equipment, software, and/or reference materials. - Assist with all aspects of technical support, including on-site visits as needed. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - Two-year Associate Degree (field related) or equivalent experience required. - Must have a minimum of one-year helpdesk experience in a corporate environment, two years preferred. - Must have a comprehensive knowledge of computer hardware/software concepts. - This position requires extensive working knowledge of hardware/software concepts, including Microsoft products and network/account management tools. Benefits - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. What really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Company Description Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

• You will be responsible for providing the highest level of Customer Care for Clarins.com websites for both US and Canada via email, chat, and telephone. • Must be able to handle large call, email, and chat volumes. • As both a customer care resolution and product expert, your role will contribute to developing this channel into both a transactional platform and unique place to express the brand and its uniqueness, through enhanced customer experience and services. • Provide the highest level of customer service & beauty advice through email, telephone, and chat • Listen, understand & resolve our Guests’ issues promptly, by demonstrating both empathy for our Guests and expert understanding of Clarins procedures and platforms. • Be the first point of contact between prospective customers and the brand, advising on, but not limited to: shipping issues, product returns and replacements, promo code validation, loyalty account login, loyalty program points and rewards questions, products, online order management and tracking, special offers, services, and general inquiries. • Adapt customer care approach to different customer profiles and offering 5-star service at all times in the context of the digital boutique. • Meet all Clarins SLAs (Service Level Agreement) regarding wait and response time, CSAT (customer satisfaction) & NPS (Net Promoter Score).

Role Description The Customer Support Specialist II provides a vital link between mdxhealth customers, sales team and the commercial operations group. The Customer Support Specialist II is responsible for maintaining a high standard of service with their respective customers group, which is comprised of both assigned accounts and sales personnel. This role works closely with an assigned regional sales team to support customer activities and sales objectives. Position is onsite in Irvine, CA or remote if not in commuting distance to Irvine, CA. The shift is Monday thru Friday 7:00am to 3:30pm (Pacific time). Qualifications - Three plus years’ previous customer service experience - Two plus years related sales support experience is preferred - Three plus years customer service experience in healthcare or a clinical reference laboratory, preferred - High level of accuracy and attention to detail - Ability to adapt to changing procedures, policies and work environment - Ability to work in a fast-paced team environment Requirements - Hiring range: $30.00 to $34.00 per hour. The actual rate will be determined based on experience and other factors permitted by law Benefits - Comprehensive compensation and benefits package - Competitive salary - Company paid medical, dental, vision and life insurance coverage - 401(k) with company match - Generous employee discounts - Casual, but driven work environment - Ability to make a real difference as a key contributor to our growth Company Description Mdxhealth seeks talented people who are passionate about improving the diagnosis and treatment of cancer patients. Mdxhealth is building a world class healthcare company, providing significant career development and financial opportunities. Mdxhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: 866-259-5644.