• Collaborate closely with engineering teams to ensure seamless integration and value stream efficiency from wing to wing • Partner with suppliers and HRSG fulfillment leaders to develop and implement improved standard work processes • Ensure supplier performance and scalability for growth and execution to business needs • Focus on enhancing overall operational efficiency and reducing lead times • Partner with the Configured Systems sourcing team to help drive both HRSG MSD and complete outsourced HRSG strategy and execution

• Lead efforts to resolve complex technical issues and system errors. • Work closely with operations to develop and coordinate team members to implement issue resolution plans. • Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades. • Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades. • Play a key role in strategic planning initiatives related to EHR systems. • Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems. • Take on project management responsibilities for EHR implementation projects and other initiatives. • Establish and enforce governance processes and procedures for EHR system management.

• Track and Document Reported Incidents • Provide General User Support Within Workday

• Work with functional leadership to ensure the organization is aligned to the company strategy, culture, values and emerging technologies • Partner with leaders to align current and future business needs into an overall integrated People plan for the function, focusing on opportunities that contribute to the growth and competitiveness of the business • Champion the adoption of AI and automation tools within the People and Culture function to streamline administrative workflows, freeing up 'mental bandwidth' for high-impact strategic coaching and creative problem-solving • Partner with leaders to ensure Diversity, Inclusion, Equity isn’t an “HR topic” - everyone plays a part • Support performance management of staff and manage employee relations, when necessary • Structure the performance review process, and train managers to be able to give feedback on their own • Participate in company-wide performance campaigns • Integrate and partner with HR colleagues in the Talent Acquisition, Learning & Development, HRIS, and People Operations teams to implement solutions and help scale the business • Proactively assess team, manager, organizational development needs, make recommendations, and implement appropriate solutions • Continuously challenge job descriptions and comp/ben mechanisms to ensure adequacy between organizational efforts and strategic importance of each population (in collaboration with the TA team) • Gather key Learning & Development needs and collaborate with the L&D team to ensure that needs are met • Use engagement survey results and insights to make impactful recommendations • Leverage data-driven insights to build the 'why' behind organizational changes, ensuring leadership buy-in through evidence-based storytelling. • Ability to manage HR projects and guide the HR team