Role Description We're looking for a reliable and detail-oriented Service Support Coordinator to assist with managing client requests, coordinating service-related tasks, and ensuring operations run smoothly from start to finish. This fully remote opportunity is ideal for someone who enjoys working with people, staying organized, and keeping workflows efficient and on track. In this role, you'll use established systems, tools, and training to support day-to-day operations, track progress, and maintain clear communication across tasks. You'll work independently while ensuring accuracy, professionalism, and consistency in every aspect of your work. What You'll Do: - Coordinate service requests, timelines, and task progress - Communicate with clients and team members to gather and confirm details - Track updates, monitor outstanding items, and follow up as needed - Maintain organized digital records and service documentation - Ensure all tasks are completed accurately and on time - Assist with workflow coordination to keep operations running efficiently - Support a positive and seamless client experience Qualifications - Strong communication and organizational skills - Ability to manage multiple tasks and prioritize effectively - Experience in customer service, coordination, administrative support, or operations (preferred, not required) - Comfortable working independently in a remote environment - Detail-focused, dependable, and proactive - Tech-savvy and able to learn new systems quickly - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - Fully remote flexibility - Structured onboarding and ongoing support - Clear systems and processes designed for success - Opportunity to build valuable coordination and support skills - Supportive and collaborative team environment

Role Description At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Certified Medical Assistant - Patient Engagement Center $7,500 Commitment Bonus for Eligible Candidates Certified Medical Assistant certification is required prior to beginning position. The Duke Primary Care Patient Engagement Center (DPC PEC) is a high-volume, patient-focused call center that plays a key role in supporting the entire Duke Primary Care network. Handling over 3,500 calls each day, the center provides telephonic assistance for a wide range of needs, including: - Acute and chronic conditions - Preventative care - Specialty referrals - Prescription refill requests Staff also manage a dedicated prescription refill line and ensure patient messages are returned promptly and with compassion. With a strong focus on clear, consistent, and caring communication, the DPC PEC helps patients stay connected to their care teams and feel supported every step of the way. Location: 14 Moore Drive Research Triangle Park, NC 27709 This position can be remote after the 90-day probationary period if metrics are completed successfully. Hours: 8am – 5pm Qualifications - Level I: Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. - Level II: Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. - Level III: Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Requirements - Level I: No experience required. - Level II: Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. - Level III: Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. - Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. - General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. - Level I: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. - Level II: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. - Level III: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Knowledge, Skills, and Abilities - Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. - Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. - Knowledge of sterile techniques and procedures relevant to the work performed. - Familiar with the procedures for administering both routine and special patient treatments. - Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments. - Knowledge of infection control procedures and safety measures, with age-specific competency. - Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry. - Able to document and communicate information clearly while building effective relationships with patients and staff. - Typing skills and knowledge of medical terminology (Levels II and III). - Ability to independently seek resources and work collaboratively with others. Company Description Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Role Description A day in the life of a Represented/Litigation Adjuster, and what it takes to do the job: - The individual selected for this role will join a team who primarily handles claims in California and Northern and Southern West Coast states. - As a Complex/Severe Represented/Litigation adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. - You will work remotely from your home while efficiently handling your responsibilities. - You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. - Customer and attorney communication will take place through voice calls, email, and text messages. - You will engage in negotiation processes to reach fair injury settlements with all parties involved. Note: Candidates in the Pacific time zone are preferred. Candidates in the Mountain and Central time zones will be considered if willing to work hours of 8 am - 4:30 pm PST or 9 am - 5:30 pm PST. This position is not available for Alaska, Hawaii, Washington, or Puerto Rico residents. Qualifications - 3+ years of Casualty Represented or Litigation third-party claim handling experience required. - California and/or Northwest or Southwest States Casualty Claim handling experience preferred. - Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately. - Ability to work independently and remotely, while managing time efficiently. - Familiarity with insurance policies, coverage, and liability determination. - Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully. - Knowledge of innovative tools and platforms for effective claims evaluation. Requirements - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. - If required, you will be required to secure license(s) within 60 days of hire. - The Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Benefits - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Company Description Being a part of Allstate means you receive a benefits package from Day 1 of employment. Visit www.allstategoodlife.com to learn more.

Role Description The primary purpose of the Special Agent is to work as a law enforcement officer in the Criminal Investigations and Employee Classification Division and assist with the investigation of statutory violations related to workers’ compensation fraud and failure to obtain and maintain workers’ compensation insurance or qualify as a self-insured employer. The Special Agent utilizes law enforcement skills to identify, collect, analyze, and preserve evidence of workers' compensation crimes, with a focus on detecting and deterring violations. The Special Agent’s work involves: - Responding to and investigating complaints received by email or phone - Identifying statutory violations - Collecting and preserving evidence - Testifying in court proceedings as necessary - Reviewing and analyzing evidence, including various types of documents and other records - Interviewing and questioning multiple individuals who may have relevant information related to the investigation The Special Agent has jurisdiction to conduct Statewide investigations, but this position will primarily conduct investigations in the Central Region of North Carolina. At the time of hire, or no later than 12 months from the Special Agent’s first day of employment, the Special Agent is required to reside in one of the counties listed below: - Alamance - Anson - Cabarrus - Chatham - Davidson - Davie - Forsyth - Guilford - Montgomery - Moore - Randolph - Rockingham - Rowan - Stanly - Stokes - Surry - Yadkin The Special Agent’s responsibilities include, but are not limited to: - Conducting criminal investigations into violations of the North Carolina Workers' Compensation Act - Completing accurate and detailed felony reports - Providing testimony during court proceedings - Maintaining a professional relationship with external and internal stakeholders - Attempting service of process of Industrial Commission Orders to Appear Qualifications - Demonstrated experience performing and conducting criminal investigations as a Detective or Special Agent. - Demonstrated experience in proper techniques for conducting criminal investigations, apprehending criminal suspects, and supporting the prosecution of individuals and/or corporate entities committing crimes. - Demonstrated experience in gathering and analyzing evidence and presenting the investigative findings in an organized manner for potential prosecution. Requirements - Bachelor’s degree from an appropriately accredited institution and two years of progressive law enforcement including investigative and case preparation experience in the area of assignment; or an equivalent combination of education and experience. - Must meet certification as a Law Enforcement Officer in accordance with the provisions of the NC Criminal Justice Education and Training Standards Commission or the ability to achieve certification within one year of employment, including any annual training requirement. Benefits - 12 Annual paid Holidays - North Carolina State Health Plan administered by AETNA - Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision - NC State Retirement (TSERS) - WeSave Employee Discounts