Role Description A day in the life of a Represented/Litigation Adjuster, and what it takes to do the job: - The individual selected for this role will join a team who primarily handles claims in California and Northern and Southern West Coast states. - As a Complex/Severe Represented/Litigation adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. - You will work remotely from your home while efficiently handling your responsibilities. - You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. - Customer and attorney communication will take place through voice calls, email, and text messages. - You will engage in negotiation processes to reach fair injury settlements with all parties involved. Note: Candidates in the Pacific time zone are preferred. Candidates in the Mountain and Central time zones will be considered if willing to work hours of 8 am - 4:30 pm PST or 9 am - 5:30 pm PST. This position is not available for Alaska, Hawaii, Washington, or Puerto Rico residents. Qualifications - 3+ years of Casualty Represented or Litigation third-party claim handling experience required. - California and/or Northwest or Southwest States Casualty Claim handling experience preferred. - Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately. - Ability to work independently and remotely, while managing time efficiently. - Familiarity with insurance policies, coverage, and liability determination. - Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully. - Knowledge of innovative tools and platforms for effective claims evaluation. Requirements - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. - If required, you will be required to secure license(s) within 60 days of hire. - The Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Benefits - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Company Description Being a part of Allstate means you receive a benefits package from Day 1 of employment. Visit www.allstategoodlife.com to learn more.