• Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent. • Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up. • Stay active with current job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements. • Work and form relationships with internal management teams to know the ins and outs of their departments and better understand their hiring needs and job specifications. • Develop and release job postings on platforms, such as social media and job boards. • Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies to find quality candidates and prospects for new business. • Screen resumes and prospects, qualify, interview, and manage candidates throughout the interview process from prepping before interviews to assist with final offer negotiation. • Maintain a database of candidate records, including active and passive prospects, hired and fired employees, and other candidate relationships. • Follow up on interview process status and update records in the internal database.

• Lead, manage, and develop the talent acquisition team. • Provide mentorship, guidance, and strategic direction while overseeing performance and fulfilling all supervisory responsibilities. • Identify and implement strategic initiatives that strengthen and modernize the recruitment function, ensuring talent acquisition practices align with organizational priorities. • Optimize the internal HCM system to reduce redundancy, streamline workflows, and enable a more targeted and effective approach to applicant flow management. • Partner closely with organizational leaders, People & Culture partners, talent acquisition partners, and other key stakeholders to address workforce planning and position management. • Develop and recommend effective sourcing strategies to attract the most qualified candidates, leveraging technology, social media, job boards, professional networks, and industry events. • Ensure seamless, efficient, positive, and customer service-oriented experience for hiring managers and candidates throughout the recruitment lifecycle. • Strengthen and promote Best Friends’ employer brand to attract high-performing, mission-aligned talent and reinforce the organization’s reputation as an employer of choice. • Analyze talent acquisition data to identify trends, uncover opportunities, and make data-informed recommendations and decisions. • Adjudicating background check results; familiarity of the FCRA requirements around adverse action notifications • Ensure compliance with all federal, state, and local regulations impacting talent acquisition, job classification, and compensation practices. • Maintain strict confidentiality when handling sensitive information. • Perform other duties as assigned.

• Recruiting – Talent acquisition through digital interviews • Competence analysis – targeted assessment of candidates' soft skills and overall suitability • Recruiting strategy – development of effective interview formats to identify the best talent • Recruiting coordination – collaboration with the HR team to ensure optimal placement • Onboarding support – assistance with the onboarding process for new team members

• Recruiting – Sourcing talent through digital job interviews • Competency analysis – Targeted analysis of candidates' soft skills and suitability • Recruiting strategy – Developing effective interview formats to select the best talent • Recruiting coordination – Coordinating with the HR team to ensure optimal placement • Onboarding support – Assisting with the onboarding process for new team members