• Maintain oversight over specified panel of members by performing ongoing assessment of members’ health management needs • Create care plans to address members’ identified needs • Ensure targeted percentage of patient goal achievement • Ensure all activities are documented and conducted in compliance with applicable requirements

• Lead, coach, and develop Treasury team members, providing ongoing feedback, performance management, and career development support. • Establish team priorities and ensure effective execution of daily treasury operations, reporting, and strategic initiatives. • Foster a culture of accountability, continuous improvement, and operational excellence within the Treasury function. • Delegate responsibilities appropriately while maintaining strong oversight of controls, compliance, and service levels. • Partner with Finance leadership on workforce planning, succession planning, and organizational development within Treasury. • Serve as the primary escalation point for treasury operational issues and complex banking matters. • Drive knowledge sharing, documentation, and cross-training efforts to build team resiliency and scalability. • Own and oversee daily cash positioning and liquidity management across 30+ domestic and international bank accounts. • Lead short- and long-term cash forecasting processes, partnering with FP&A and business stakeholders to improve forecast accuracy and support strategic planning. • Develop recommendations regarding cash deployment, working capital optimization, and liquidity strategies. • Ensure timely execution and approval of external and intercompany wire transfers, ACH transactions, and other treasury activities in accordance with company policies and controls. • Serve as the primary relationship manager for banking partners, driving service enhancements, fee optimization, and treasury product evaluations. • Lead all bank account administration activities, including account openings, closures, KYC compliance, signatory management, and banking platform governance. • Evaluate and implement treasury management solutions and banking services that improve efficiency, controls, and scalability. • Act as administrator and strategic owner of corporate card programs and related banking services. • Oversee treasury reporting, including cash forecasts, liquidity metrics, debt reporting, and management reporting packages. • Partner with Accounting to support month-end close activities, cash reconciliations, journal entries, statement of cash flows, and audit requirements. • Ensure compliance with treasury policies, internal controls, and banking regulations. • Monitor fraud prevention tools, Positive Pay exceptions, and treasury control activities to mitigate operational and financial risk. • Lead treasury transformation initiatives that improve scalability, operational efficiency, internal controls, and the overall employee experience.

• Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers. • Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED), Substance Use Disorders (SUD) and justice-involved members. • Engage members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination. • Coordinate behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans. • Improve member's health literacy while simultaneously addressing health related social needs to positively impact member's healthcare outcomes and well-being. • Serve as the driver of the member's interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery. • Facilitate ICT meetings, ensuring communication among providers, Service Coordinators, and Care Management Extenders. • Proactively support transition of care efforts. • Will work with autonomy but reach out when support is needed. • Collaborate with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members' preferences and needs. • Follow processes and procedures to ensure compliance with regulatory requirements by the Illinois Department of Human Services (IDHS), Center for Medicare and Medicaid Services (CMS) and the National Committee on Quality Assurance (NCQA).

• Lead, mentor, and manage a team of Customer System Provisioning Specialists; provide the coaching and performance feedback necessary to scale the onboarding department. • Act as the regional lead for SAP Fieldglass configurations. • Own the end-to-end integrity of site configurations. • Define and monitor critical Onboarding Service Level Objectives (SLOs). • Continuously refine the provisioning road map to improve efficiency, reduce "time-to-value," and enhance client satisfaction scores (CSAT). • Build and maintain a comprehensive hardware tracking database for all sites within the project scope.