CVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
Transitional Care Coordinator
Location
United States
Posted
1 day ago
Salary
$17 - $26 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Transitional Care Coordinator
CVS Health
Role Description Oak Street Health takes a team-based approach to providing outstanding patient care. Transitional Care Coordinators are an integral part of the team. You will help track patients across hospital and post-acute settings and help them get connected back to primary care. You will efficiently juggle many tasks: - Outbound phone calls to facilities and patients - Managing medical records - Scheduling post-discharge appointments This will be a remote work position. Core Responsibilities: - Manage inbound notifications related to transitional care events from payer, vendor, facility, and other sources - Conduct outreach to inpatient and post-acute facilities to obtain information, such as admission & discharge dates and discharge plans - Request and obtain medical records, routing documents to clinical staff for review, and uploading documents into electronic medical record platform - Conduct outreach to patients to schedule and confirm post-discharge appointments within the electronic medical records platform - Coordinate with care team, facility, payer, and community-based organizations to ensure patients' transitional care needs are met - Other duties as assigned Qualifications - Strong computer skills, including basic knowledge of Microsoft Excel and electronic medical records - Experience in customer service setting (specific experience in healthcare preferred but not required) - Professional phone etiquette - High level of integrity - Proficient PC skills - College degree preferred, high school diploma required - Fluency in Spanish, Polish, Russian, or other languages spoken within the communities we serve (where necessary) - US work authorization - Someone who embodies being "Oaky" Requirements - Radiating positive energy - Assuming good intentions - Creating an unmatched patient experience - Driving clinical excellence - Taking ownership and delivering results - Being scrappy Benefits - Collaborative and energetic culture - Fast-paced and innovative environment - Competitive benefits including paid vacation and sick time - Generous 401K match with immediate vesting - Health benefits
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Role Description Spectrum Medical Partners is seeking a compassionate, motivated, and energetic Transitional Care Coordinator to join our growing team. In this role, you'll serve as the first point of contact for patients recently discharged from the hospital, helping connect them with our Home Visit Program and the support they need to recover successfully at home. This position is ideal for someone who enjoys building relationships over the phone, is comfortable making outbound calls, and is driven by helping patients access valuable healthcare services. While this is not a traditional sales role, a sales-minded approach is highly beneficial, as you'll be educating patients on the benefits of our program and encouraging participation in services designed to improve outcomes and reduce hospital readmissions. This is a fully remote/work-from-home position. What You'll Do - Make outbound calls to patients to introduce and educate them about our Home Visit Program - Build rapport and encourage participation in transitional care services - Schedule patient appointments based on provider availability and geographic location - Enter and manage patient information within proprietary databases and healthcare systems - Submit required documentation to Primary Care Physicians and healthcare partners - Conduct follow-up calls to identify additional patient needs and support opportunities - Communicate with referral sources and community partners - Collaborate with providers and internal teams to ensure a positive patient experience What Makes Someone Successful in This Role - Passion for helping patients access healthcare services - Confidence making outbound calls and engaging patients by phone - Strong communication and relationship-building skills - Positive, persuasive, and patient-focused approach - Self-motivated and comfortable working independently in a remote environment - Ability to manage multiple priorities while maintaining accuracy and attention to detail Qualifications - Minimum of 1 year of experience scheduling patient appointments - Minimum of 1 year of experience in a healthcare setting - Previous sales, customer service, call center, patient outreach, or healthcare coordination experience strongly preferred - High School Diploma or GED required - Comfortable spending a significant portion of the day on the phone - Strong computer skills and ability to navigate multiple software systems simultaneously - Excellent written and verbal communication skills - Ability to multitask and stay organized in a fast-paced environment - Bilingual (English/Spanish) preferred but not required - Ability to work independently in a distraction-free home office environment Benefits - Compensation is an hourly rate of $16-18, based on experience
Medical Science Liaison
Alnylam PharmaceuticalsWe are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
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AlkermesLocated in Dublin, Leinster, Ireland, Alkermes is a leading provider of innovative medicine for people with debilitating diseases. Committed to advancing treatm
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Integrated Behavioral Health Therapist – LCSW, LMHC, LMFT, PsyD, PhD
LifeStance HealthReimagining Mental Health
• Collaborate closely with OB/GYN clinicians, medical staff, our psychiatric consultant, and other behavioral health professionals at LifeStance Health to deliver comprehensive care that integrates mental and physical health. • Assess, diagnose, and treat mental health conditions, offering brief therapy and support that aligns with patients’ overall healthcare goals. • Thrive in dynamic environments and demonstrate flexibility in meeting the needs of both patients and OB/GYNs. • Deliver person-centered care and improve patient outcomes through team-based care.

