• Completes release-of-information requests by retrieving patient medical charts, accurately scanning and transmitting records, and returning charts in accordance with established procedures, quality standards, and daily productivity requirements. • Interact with requestors to identify medical records needed for patient care, review, billing or release of information • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Provides excellent customer service by remaining attentive and respectful, ensuring full understanding of customer requests, following through as promised, and proactively identifying and addressing client concerns or issues. • Handle all requests and inquiries for patient health information whether received via mail, fax, phone, or in person according to our SLAs • Consistently operates within the scope of the role and organizational direction. Readily accepts assignments and remains dependable and available to support additional facilities or assist during periods of high workload. • Serve as a Release of Information subject matter expert while performing complex duties including processing requests for Protected Health Information (PHI) • Follow all federal and state laws, facility policies, and company procedures related to the release of information and patient privacy. • Safeguard patient health information at all times • May receive incoming requests including telephone inquiries, and retrieving facsimile inquiries, depending on the needs of the client. • Maintains equipment in excellent operating condition, both internally and externally, ensuring reliability and optimal performance. • Follow hospital protocols and privacy policies to maintain strict confidentiality of all protected health information (PHI).

• Analyze chain of title and review preparation of Title Reports • Ensure completeness of each title search and the correct order of documents attached • Verify that all pertinent parties to the search were correctly researched and documented • Review all legal documents, including deeds, deeds of trust, mortgages, liens, judgments, settlement agreements, probate proceedings, easements, right-of-ways, and plats/maps • Verify ownership, encumbrances, and legal descriptions of properties • Ensure all legal documents and court proceedings are summarized correctly and succinctly • Analyze restrictions and adverse items, and ensure proper annotations, defining their effect and possible hindrance of property sale or usage • Handle all aspects of the title search via online county information, title plant information and local abstractor work • You will be working in different states and counties every day. One day you could be working in a title plant in California and the next you will be working on a county recorder website in Kentucky • Follow up on all orders returned for corrections and conducts additional reviews prior to finalizing orders • You will be searching commercial title 5 days a week/ 8 hrs a day • You must have the ability to plot legal descriptions for accuracy and completeness

• Analyze completed title searches from our internal searching team for accuracy, completeness and adherence to client specific SOP’s. • Examine, analyze, and evaluate documentation such as deeds, mortgages, property taxes, federal and state inheritance/estate taxes, deeds of trust, liens, judgments, easements, restrictions, bankruptcy filings, foreclosures, chancery proceedings, and plats/maps and other records to be read into the title binder or informational report to determine ownership and encumbrances, and to verify legal descriptions of property. • Analyze and understand chain of title, and defects in the chain of title, and prepare reports outlining title-related matters. • Examine title records from outside abstractors and seek additional information from ground abstractors when necessary for complete and proper examination. • Synthesize all title search information and prepare property reports and title commitments. • Strong attention to detail as you read and extract information from the documents, then enter that information into a report or software. • This is a full time remote position. The successful candidate will be expected to work a full 8 hr day 5 days a week.

• Answer customer inquiries on benefits plans • Process Medical/Dental Claims • Ability to learn/retain large amounts of technical information • Navigate multiple record keeping systems