• Assist patients with connecting to telehealth video visits and troubleshooting technical issues • Guide patients through the virtual intake process, ensuring a seamless experience • Collect and document vital signs, medical history, and medication reconciliation • Administer and complete screening questionnaires as part of patient intake • Handle inbound calls, assess patient needs, and provide appropriate guidance • Offer live phone support to answer questions and address concerns before appointments • Proactively manage patient care workflows from initial outreach to case resolution • Escalate abnormal or elevated vital signs, medical history concerns, or other clinical concerns to RNs • Accurately document all patient interactions using electronic health records (EHR) including but not limited to AthenaOne and Healthie; document all calls through platforms including Salesforce; utilize phone call scripts and EHR macros • Index patient cases based on screening results and vital signs for follow-up and prioritization

• Prepare personalized blended learning assignments and sessions using proprietary Mango Languages learning tools • Coach and assess groups or individual working professionals as well as their spouses and children • Use the communicative approach and proprietary methodologies to facilitate online instruction sessions • Evaluate students’ language proficiency and provide regular progress reports • Manage attendance records, student schedules, and syllabi • Commit to teaching between 10 and 30 hours per week, usually during US working hours

• Own integrity of inbound and outbound signal in the system; identify and resolve planning exceptions for rolling 18M horizon. • Maintain master data, transportation lanes and other set ups. • Execute dispatch planning and load optimization, balancing service and costs. • Establish and revise stock policy for Finished Goods. • Support new launches, transitions and other business initiatives. • Coordinate with customer service, logistics, and warehouse for timely execution. • Act as primary interface with markets for alignment and issue resolution. • Monitor and drive improvement on KPIs (Customer Order Fulfillment, Stock cover, freshness, Dispatch Plan Attainment). • Own reporting and governance including compliance tools and health checks. • Collaborate with production and domestic teams on constraints and trade-offs. • Support scenario planning (reallocation, prioritization, alternative sourcing). • Drive improvements in planning processes, master data accuracy, and system usage. • Support automation, data quality, and NCE/LEAN initiatives.

• Serve as both short-term (on call) and long-term substitute teachers • Leading learning experiences in keeping with Sora’s mission and vision • Providing formative and summative feedback to students • Managing the virtual classroom to ensure a positive and consistent learning environment • Convening house meetings as scheduled • Participating in faculty meetings as requested by the school leadership