Everly Health logo
Everly Health

Transforming lives with modern, diagnostics-driven care.

Certified Medical Assistant – Contract, Part Time

GeneralGeneralContractRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

0

Seniority

Senior

High School3 yrs expEnglish

Job Description

Certified Medical Assistant – Contract, Part Time

Everly Health

• Assist patients with connecting to telehealth video visits and troubleshooting technical issues • Guide patients through the virtual intake process, ensuring a seamless experience • Collect and document vital signs, medical history, and medication reconciliation • Administer and complete screening questionnaires as part of patient intake • Handle inbound calls, assess patient needs, and provide appropriate guidance • Offer live phone support to answer questions and address concerns before appointments • Proactively manage patient care workflows from initial outreach to case resolution • Escalate abnormal or elevated vital signs, medical history concerns, or other clinical concerns to RNs • Accurately document all patient interactions using electronic health records (EHR) including but not limited to AthenaOne and Healthie; document all calls through platforms including Salesforce; utilize phone call scripts and EHR macros • Index patient cases based on screening results and vital signs for follow-up and prioritization

Job Requirements

  • Minimum 3- 5 years of experience as a Certified Medical Assistant (remote CMA experience preferred)
  • Medical Assistant Certification through AAMA, AMT, NHA, or NCCT
  • High school diploma or equivalent (higher education is a plus)
  • Experience handling high call volumes in a fast-paced environment
  • Familiarity with EHR systems for documentation. AthenaOne experience preferred.
  • Tech-savvy with the ability to quickly adapt to new platforms, including Slack and Google Suite
  • Strong oral, written, and interpersonal communication skills
  • Proven ability to work successfully with diverse patient populations
  • Ability to work independently and effectively prioritize tasks

Benefits

  • Flexible scheduling options including day, evening, and PRN shifts
  • Opportunity to make a meaningful impact in healthcare

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