Community Engagement Manager
Location
United States
Posted
2 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Community Engagement Manager
Texas Sports Academy Main
Role Description We are hiring a Community Manager to build, manage, and grow the community of Texas Sports Academy parents and student-athletes, both online today and in person as the program expands. The Community Manager will serve as the primary point of contact for our families and the host of all community-facing programming. - Manage the community end to end, including communications, member engagement, response times, and overall member experience. - Plan and host online events, such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups. - Coordinate speakers and guests, managing all event logistics from invitation through follow-up. - Engage with members on a daily basis, responding to questions and maintaining a consistent presence across various platforms. - Answer family questions with timely, accurate information about Texas Sports Academy’s program, policies, schedules, and resources. - Maintain the community calendar, building and managing a rolling calendar of events and engagement touchpoints. Qualifications - Community management experience in a school, athletic program, membership organization, brand, or similar group. - Event planning and execution skills, with proven ability to plan, promote, and run events from concept through completion. - Strong communication skills, both written and verbal, with the ability to engage parents and student-athletes effectively. - Initiative and organization, with the ability to manage multiple priorities and operate with minimal supervision in a remote environment. - Background in athletics, with personal experience as an athlete, coach, or in a sports-related role. - Texas residency, with a preference for Austin-area candidates to support future in-person programming. - AI-first mindset, comfortable using AI tools as a core part of daily workflow. Requirements - Prior school or academy experience in roles such as parent liaison, director of family engagement, or community lead. - Content and communications skills, including writing parent communications and managing social media accounts. - Bilingual (English/Spanish) is a strong advantage due to a significant portion of families being Spanish-speaking. - Familiarity with platforms such as Mailchimp, Beehiiv, Notion, Slack, Zoom, and parent communication portals.
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