EdConnective

Title: Client Engagement Manager Location: Remote Job Description: Full Time Mid Level Why This Role Matters As a Client Engagement Manager at EdConnective, you’ll play a pivotal role in ensuring educators get the support they need to thrive—and that students benefit from stronger instruction. You won’t just manage accounts; you’ll be a strategic partner to K–12 leaders across the country, helping them unlock measurable success with our services. This is a full-time remote position with occasional travel (up to 15%) to customer sites and industry events across the U.S. Who We Are At EdConnective, we believe the most powerful tool in any classroom is the educator. Our mission is to ensure every student thrives by supporting exceptional teacher and leader growth. When educators grow, students win—and our work accelerates that growth every day. If that excites you, you’re in the right place. We welcome candidates from all backgrounds, experiences, and education levels. Why You’ll Love EdConnective - Real Impact, Every Day – Your work will directly improve outcomes for educators and students. Our inboxes are full of stories showing just how transformational this support can be. - No Gimmicks, Just Great Work – Our customer approach is consultative, thoughtful, and high-integrity. No pressure tactics. No spammy follow-ups. - Elite Team, Shared Mission – You’ll collaborate with leaders and mentors who’ve helped to build iconic education organizations (Rosetta Stone, Hobsons, and others) and you’ll work alongside expert coaches with thousands of years of combined experience. - Smart Tools, Less Busywork – We use modern tech to automate the tedious and amplify the strategic. - Work-Life Fit – Unlimited PTO, consistent business hours, and advance notice for travel help protect your time and energy. - Strong Compensation & Benefits – Competitive salary, health/vision/dental insurance, 401k, and more. - Serious About Growth – We invest in you. With a personalized development plan and ongoing learning support, you’ll have room to level up fast. What You’ll Love To Do: - Build strong, trusted relationships with K–12 leaders rooted in value, clarity, and results - Lead onboarding for new customers, ensuring a seamless, confident transition from sale to success - Monitor customer engagement throughout implementation to ensure timely delivery of services and high-quality educator experiences - Proactively identify, generate solutions for, and address customer concerns or roadblocks to ensure sustained satisfaction and revenue retention. - Collaborate with internal teams (e.g., coaching, growth, operations) to customize recruitment and implementation to meet individual school / district contexts - Seamlessly partner and share accountability with the assigned Account Manager to retain and grow every account. - Analyze data and feedback from coaching engagements to assess program impact, sharing key insights and recommendations with customers to demonstrate value and drive renewal and expansion within accounts. - Design and deliver regular communications and milestone meetings to highlight progress, emerging trends, and program impact. — including written reports and summaries where appropriate. - Represent EdConnective at customer meetings, conferences, and events (virtually and in-person), serving as an ambassador of our mission and services - Maintain accurate and timely customer records, including meeting notes, action items, and usage data, using our CRM, Salesforce, and internal tracking systems - Create EdConnective advocates by turning happy customers into power users and promoters - What You Bring - A growth mindset and hunger to improve—fast. Our best team members see every challenge as a learning opportunity. - Comfort in a fast-moving, ever-evolving environment. You’re adaptable, resourceful, and thrive on change. - Openness to consistent coaching and feedback. You don’t just welcome coaching—you thrive on it. We model the same reflective mindset we champion for educators. - 3+ years in customer-facing roles (customer success, account management, or similar)—especially in EdTech, education, or services - A natural problem solver who finds and implements solutions, - A proven ability to connect with and support K–12 leaders effectively - Sharp project management skills and the ability to juggle competing priorities - The ability to turn data into decisions — spot trends, surface insights, and show customers the impact that keeps them coming back. - Tech-savviness and fluency with tools like Salesforce and virtual collaboration platforms - Self-starter with a collaborative mindset; thrives in a remote work environment with minimal supervision. - Respect for the work of educators and a personal commitment to their success - Willingness to travel up to 15% for in-person customer meetings and events across the U.S. Ready to Join Us? If you're eager to make a difference and grow your career with a team that values impact over ego, we’d love to meet you. Apply now and help shape the future of educator s

Why This Role Matters We’re looking for a detail-oriented, tech-savvy administrative professional to support our operations with invoicing, virtual mail management, and light data tasks. As a Finance & Operations Assistant, you’ll play a pivotal role in the day to day operations of our company. This is a Part Time Full Remote position with up to 20 hours of work per week. Who We Are At EdConnective, we believe the most powerful tool in any classroom is the educator. Our mission is to ensure every student thrives by supporting exceptional teacher and leader growth. When educators grow, students win, and our work accelerates that growth every day. If that excites you, you’re in the right place. We welcome candidates from all backgrounds, experiences, and education levels. Why You’ll Love EdConnective - Real Impact, Every Day – Your work will directly improve outcomes for educators and students. Our inboxes are full of stories showing just how transformational this support can be. - No Gimmicks, Just Great Work – Our customer approach is consultative, thoughtful, and high-integrity. No pressure tactics. No spammy follow-ups. - Elite Team, Shared Mission – You’ll collaborate with leaders and mentors who’ve helped to build iconic education organizations (Rosetta Stone, Hobsons, and others) and you’ll work alongside expert coaches with thousands of years of combined experience. - Smart Tools, Less Busywork – We use modern tech to automate the tedious and amplify the strategic. - Work-Life Fit – Unlimited PTO, consistent business hours, and advance notice for travel help protect your time and energy. - Strong Compensation & Benefits – Competitive salary with unlimited commissions, health/vision/dental insurance, 401k, and more. - Serious About Growth – We invest in you. With a personalized development plan and ongoing learning support, you’ll have room to level up fast. What You’ll Love To Do: - Process and manage invoices accurately and in a timely manner - Set up systems access for new contractors and employees - Manage state tax, unemployment, and business registration across multiple states - Sort, review, and route incoming virtual mail and communications - Perform light data entry and data organization tasks across systems - Follow established Standard Operating Procedures (SOPs) to complete tasks with consistency and precision - Create and update SOPs as needed to ensure alignment with task flow - Communicate progress, blockers, and updates clearly and proactively - Support general administrative and operational tasks as needed What You Bring: - Strong comfort with modern digital tools (e.g., Google Workspace, spreadsheets, Asana, Salesforce, or equivalents) - High fluency with AI tools (e.g., ChatGPT, Gemini, Claude or similar) to draft emails, generate content, and solve operational problems efficiently - High level of efficiency and throughput - able to complete a high volume of tasks accurately and consistently - ​​Strong attention to detail and organizational skills - Reliable daily availability during normal work hours to ensure steady progress on time-sensitive work - Clear and professional written communication - Some prior experience with invoicing, billing, or financial/administrative processes Notice of Phishing Scams: Please note: All official communication regarding this position will come only from email addresses at edconnective.com, edconnective.io, or applytojob.com (our Hiring platform). Any other domains (careers-edconnective.com) or contacts are not affiliated with EdConnective and are likely fraudulent.

Why This Role Matters As a Workshop Facilitator, you’ll ensure educators and leaders receive world-class professional learning experiences that are engaging, actionable, and highly interactive. Your energy, presence, and ability to guide meaningful learning will directly influence educator practice and ultimately student outcomes. You’ll bring EdConnective’s workshops to life through exceptional facilitation, both virtually (Zoom) and in person. This is a remote, part time, project based role. While the majority of services will be delivered virtually, some travel (approximately 10-20%) for key in-person facilitations is also expected. Who We Are At EdConnective, we believe the most powerful tool in any classroom is the educator. Our mission is to ensure every student thrives by supporting exceptional teacher and leader growth. When educators grow, students win—and our work accelerates that growth every day. If that excites you, you’re in the right place. We welcome candidates from all backgrounds, experiences, and education levels. Why You’ll Love EdConnective - Real Impact, Every Day – Your work will directly improve outcomes for educators and students. Our inboxes are full of stories showing just how transformational this support can be. - No Gimmicks, Just Great Work – Our customer approach is consultative, thoughtful, and high-integrity. No pressure tactics. No spammy follow-ups. - Elite Team, Shared Mission – You’ll collaborate with leaders and mentors who’ve helped to build iconic education organizations (Rosetta Stone, Hobsons, and others) and you’ll work alongside expert coaches with thousands of years of combined experience. - Smart Tools, Less Busywork – We use modern tech to automate the tedious and amplify the strategic. - Serious About Growth – We invest in you. With a personalized development plan and ongoing learning support, you’ll have room to level up fast. What You’ll Love To Do: - Bring high-quality workshop content to life with your own energy, presence, and facilitation style. - Create spaces where educators feel seen, heard, and engaged, whether in a Zoom room or an in-person session. - Use powerful learning structures to spark educator insight and conversation. - Guide participants through meaningful “aha” moments as they wrestle with real problems of practice. - Build connections quickly, turning groups of educators into collaborative learning communities. - Lean into your love of teaching adults, modeling the same instructional moves we want educators to use with students. - Navigate virtual and in-person dynamics with confidence, curiosity, and flexibility. - Represent EdConnective with professionalism, warmth, and genuine enthusiasm for educator growth. What You Bring: - 5+ years of experience in education (K-12 and/or higher education), such as teaching, coaching, or leading adult professional development. - Demonstrated success facilitating interactive workshops for adult learners, both in person and virtually. - High energy, enthusiasm for the craft of teaching and learning, and a passion for educator growth. - Strong presence in front of groups and the ability to read a room, adjust pacing, and maintain engagement. - Tech-savviness and comfort navigating Zoom, Google tools, virtual collaboration platforms, and digital materials. - A growth mindset and openness to feedback. - A self-starter attitude, reliability, timeliness, and professionalism. Notice of Phishing Scams: Please note: All official communication regarding this position will come only from email addresses at edconnective.com, edconnective.io, or through our HireHive platform. Any other domains (careers-edconnective.com) or contacts are not affiliated with EdConnective and are likely fraudulent.