• Provides end to end planning, guidance, and communication to the DC and Regional Leadership teams. • Ensures key performance indicators are met. • Creates production/staffing plans and balances building flow. • Collaborates with each DC daily via phone and email to confirm commitments, understand limitations, and identify plan variances or opportunities. • Establishes each DC's production plan through maintenance of configurations and inputs within IBOT and Glide Path Tools. • Educates and trains the leadership team on the planning process, tools, and resources available.

• Lead strategic commercial expansion for the Prosigna Breast Cancer Assay and future oncology diagnostic innovations across the DACH region. • Deliver and consistently exceed sales and growth targets across the DACH region through effective strategic planning, execution, and long-range forecasting. • Develop multi-layered strategic business plans for key accounts, reflecting deep understanding of regional market dynamics and system-level influencers. • Establish and advance high-impact relationships with senior clinical decision makers, pathology leaders, oncology KOLs, and diagnostic laboratory executives. • Serve as a subject matter expert, demonstrating advanced scientific, clinical, and technical acumen to educate stakeholders on oncology diagnostics and clinical evidence. • Lead the identification, qualification, and conversion of new business opportunities, collaborating cross-functionally to optimize market development and accelerate adoption. • Shape differentiated value messaging tailored to diverse decision makers, including clinical, operational, economic, and executive stakeholders. • Represent the voice of the customer at a senior level, offering strategic field insights that influence product strategy, commercial planning, and future product development. • Drive regional diagnostic access by expanding and managing relationships with commercial laboratories and scientific partners. • Oversee complex territory prioritization, resource allocation, and pipeline management with strong analytical rigor. • Provide high-quality competitive intelligence, regional trends, and strategic viewpoints to internal stakeholders.

• Provide telephonic case management for Workers’ Compensation cases. • Assess medical appropriateness of treatment plans and coordinate services to optimize recovery and cost efficiency. • Develop, implement, and modify individualized case management care plans. • Perform ongoing clinical assessments and review medical records to ensure quality and timely care. • Identify and address barriers to recovery with proactive action planning. • Coordinate communication between injured workers, employers, providers, insurers, and other stakeholders. • Promote and document return-to-work capability at each medical milestone. • Ensure compliance with state-mandated treatment guidelines, nationally published protocols, and client requirements. • Track outcomes including patient satisfaction, return-to-work progress, and disability duration. • Utilize utilization review tools when indicated (pre-certification, concurrent review, retrospective review, medical director review). • Monitor provider and vendor performance to ensure quality and appropriate care delivery. • Maintain detailed and accurate documentation within the case management system. • Serve as a patient advocate while adhering to all legal, ethical, accreditation, and regulatory standards. • Participate in Quality Assurance, Grievance, or other committees as assigned. • Provide training or mentorship to claims staff or junior team members as appropriate. • Perform additional duties as assigned.

• Structure, lead, and scale the software development department. • Ensure product stability, performance, and continuous improvement. • Lead critical initiatives and support the team with technical demands when needed. • Create a collaborative environment focused on high-performance delivery. • Analyze and prioritize technical debt remediation to ensure greater operational efficiency. • Implement best practices for version control and development standards. • Plan and monitor a development roadmap aligned with company goals and strategy. • Implement and oversee agile methodologies, proposing continuous improvements (Kanban, Scrum, or others).