• Participate in all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting, and credit balance resolution. • Reconcile daily IDX system receivables reports. • Provide summaries to faculty and department administration. • Patient scheduling and registration. • Review patient admitting records and extracts relevant information. • Contact agency representatives to verify type and extent of coverage. • Perform preliminary review of source documents for processing. • Operate hospital information system terminal to obtain patient demographic information and patient insurance information.

• Manage and grow existing business mainly in the DACH / Benelux regions. • Act as the primary interface between customers and Probi. • Lead each step of the sales process, from identifying prospective customers to closing deals. • Establish and nurture relationships with key functions and stakeholders at all levels. • Conduct on-site sales meetings with customers and prospects. • Develop short- and medium-term commercial plans in collaboration with sales leadership, marketing, product functions and R&D. • Complete and maintain accurate reporting of all sales activities in CRM.

Role Description Growth creates opportunity. We’re seeking a relationship-driven Account Manager to fully own a portfolio of landscaping clients and serve as their trusted advisor. This is a strategic, client-facing role where you will anticipate needs, solve problems, and drive both retention and growth. - Own client relationships and serve as the primary point of contact - Solve issues quickly to ensure long-term satisfaction - Partner cross-functionally with account admins, market managers, and vendors - Oversee work orders and ensure seamless service delivery - Maintain contract, pricing, and client data accuracy - Support billing integrity and vendor coordination - Lead renewals, upsells, and expansion discussions - Conduct Quarterly Business Reviews when requested - Proactively identify improvement opportunities within client landscapes This is a remote position reporting to the Director of Client Success. Requirements - 3+ years of Account Management experience - Landscaping or green industry knowledge preferred - Strong client-facing and contract management experience - Strategic thinker with a track record of retention and growth - Excellent organization, follow-through, and attention to detail - Ability to work independently while leading cross-functional collaboration - Proficiency in Excel and strong general technology aptitude - AI-friendly mindset and comfort adopting new tools - Bilingual English/Spanish is a plus Benefits - Remote-first work environment built on trust and ownership - Competitive compensation - Performance-based growth opportunities - The stability of a national organization with entrepreneurial flexibility - True ownership of your book of business Company Description At Exterity, we don’t just manage landscapes — we manage partnerships. If you thrive on ownership, problem-solving, and long-term client relationships, we’d love to connect.

• Own the ERP Strategy: Build and execute strategic plans for over 300 potential ERP partnerships while constantly scouting the market for new prospects. • Lead the Hunt: Conduct proactive business development outreach, creating a pipeline of opportunities prioritized by scale and strategic impact. • Navigate Complex Closures: Manage multifaceted negotiations over 12+ month cycles, owning everything from financial term sheets to final legal execution. • Influence at the C-Suite: Engage routinely with senior executives, aligning their business drivers with AvidXchange’s solutions to create "mutual win" scenarios. • Deepen Ecosystem Ties: Develop high-impact accounting and ERP relationships, growing them into productive alliances that maximize sales opportunities. • Orchestrate GTM Growth: Partner with Marketing and Sales to develop growth plans and guide our Alliance teams on how to best engage with accounting and ERP opportunities.