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At Exterity, we don’t just manage landscapes — we manage partnerships. If you thrive on ownership, problem-solving, and long-term client relationships, we’d love to connect.
Account Manager
Location
United States
Posted
100 days ago
Salary
0
Seniority
Lead
Job Description
Account Manager
Exterity, LLC
Role Description Growth creates opportunity. We’re seeking a relationship-driven Account Manager to fully own a portfolio of landscaping clients and serve as their trusted advisor. This is a strategic, client-facing role where you will anticipate needs, solve problems, and drive both retention and growth. - Own client relationships and serve as the primary point of contact - Solve issues quickly to ensure long-term satisfaction - Partner cross-functionally with account admins, market managers, and vendors - Oversee work orders and ensure seamless service delivery - Maintain contract, pricing, and client data accuracy - Support billing integrity and vendor coordination - Lead renewals, upsells, and expansion discussions - Conduct Quarterly Business Reviews when requested - Proactively identify improvement opportunities within client landscapes This is a remote position reporting to the Director of Client Success. Requirements - 3+ years of Account Management experience - Landscaping or green industry knowledge preferred - Strong client-facing and contract management experience - Strategic thinker with a track record of retention and growth - Excellent organization, follow-through, and attention to detail - Ability to work independently while leading cross-functional collaboration - Proficiency in Excel and strong general technology aptitude - AI-friendly mindset and comfort adopting new tools - Bilingual English/Spanish is a plus Benefits - Remote-first work environment built on trust and ownership - Competitive compensation - Performance-based growth opportunities - The stability of a national organization with entrepreneurial flexibility - True ownership of your book of business Company Description At Exterity, we don’t just manage landscapes — we manage partnerships. If you thrive on ownership, problem-solving, and long-term client relationships, we’d love to connect.
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