Role Description The SmartMeter team is looking for a resource that can add capacity to our SM OC UIQ analyst team. This would be for a career (junior, non-senior) level resource. We are looking for a start date in the next 3-5 weeks but are flexible for the right candidate. The duration is for the remainder of the year with a high likelihood of extending into next year if their performance meets our needs and expectations. A job description is attached. This will be a competitive interview after an internal screening process to select the top candidates. Job Duties - Analyzes existing SmartMeter application interfaces and tools, prepares logical models and procedures, creates SQL code and scheduling scripts, and tests/debugs the application interfaces and tools. - Diagnoses, isolates and corrects data and performance faults in the systems involved. - Prepares and obtains approval of system and development documentation. - Executes planned and ad-hoc corrective maintenance to sustain continuous system operations. - Analyze, evaluate, debug and diagnose bugs, incidents and exceptions in existing SmartMeter applications, interfaces, processes, and procedures. - Identify and correct any discrepancies in the data collected, reported and processed in the SmartMeter systems. - Interacts with users, business stakeholders and team members, typically discussing and reporting progress of requests and individual incidents. - Executes quality control tasks as directed. - Provide oversight for the 24-hour clock packages processing to ensure timely bill delivery as agreed to with Meter to Cash Customer Care organization metrics and service level agreements. - Provide back up support and recommendations for failed processing related to the 24-hour clock packages to be processed timely to ensure customer web presentment and bill print of accurate usage file data. - Develops conversion and implementation plans. - Assist in the definition, development, and documentation of SmartMeter systems’ business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. - Proposes enhancements to procedures, processes and tools based on experiences with current methods. - Provide timely, professional, straight forward (non-technical) communications. - May also interact with suppliers and contractors when warranted. Qualifications - BA/BS in Computer Science, Business, or equivalent experience. - 5+ years experience designing, deploying, troubleshooting applications, infrastructure technologies, operations support and analysis experience. - Experience with design and deployment of large scale and complex infrastructure-application systems. Knowledge/Abilities - Has familiarity and working knowledge of infrastructure components such as Linux servers, Networks, Backups and Oracle databases. - Has excellent written and verbal communications skills. - Is able to work and communicate across multiple departments. - Has excellent analytical, problem-solving and technical troubleshooting skills. - Is able to work independently and as part of a team. Benefits - 401(k) - 401(k) matching - Competitive salary

• Ensure proper resolution of all registration, coverage, and eligibility related issues • Post all manual adjustments as necessary and select the appropriate adjustment codes • Resolve external clearinghouse edits and payor rejections • Make updates to patient registration and initiate rebilling of accounts • Attend and actively participate in monthly conference calls with assigned physician group

Role Description We have a job opening and exciting career opportunity for a full-time Regional Director of Warehouse Operations to oversee multiple locations within the West Region. The primary role of the Regional Director is to provide leadership, drive performance and have responsibility for oversight of personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the regional level, overseeing multiple Distribution Centers. The Regional Director will drive consistency and cost reduction through the creation and implementation of standardized work processes; and will closely monitor distribution results and execution against company standards across the region. - Lead, coach and mentor operations managers, supervisors, leads and warehouse personnel including the hiring, training, development, supervision, and performance management of team members. - Reviews, recommends, and develops changes in operations, processes, and systems. Ensures the proper implementation and maintenance of approved changes. - Ensure the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations. - Oversee the company fleet in the region to ensure safe operation and management, following all company policies and legal requirements. - Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the account. - Provide clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives. - Proactively work with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers. Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action. - Assist in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment. - Collaborate and communicate with external suppliers to develop strong and effective relationships that support the company’s growth and profitability plans. - Provide leadership to team members by exhibiting a positive attitude while navigating through industry and company changes. - Participate in company meetings and initiatives as appropriate. Be an active participant in sharing best practices, solution-based selling techniques and industry knowledge with team members. - Represent the company to the community in a positive manner, consistent with its marketing and customer goals. - 25-75% travel required, depending upon region. - Other duties as assigned. Qualifications - Bachelor's degree and minimum of 8-10 years of progressively responsible related experience or equivalent combination of education and experience. - Minimum of 3 years of management experience preferred. - Previous experience supervising, training, developing and providing direction to staff. - Ideal candidate will have demonstrated leadership, decision making, and problem-solving skills. - Broad working knowledge of Distribution Center and warehouse processes and operations. - Knowledge of DSCSA and board of pharmacy regulations. - Basic knowledge of OSHA, FMCSA and State Laws. - Understanding of DOT regulations is preferred. - Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system). - Strong customer service, time management, and organizational skills. - Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential. - Understanding of performance management and its principles. - Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently. - Solid analytical abilities and effective oral and written communication skills. - Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals. - Must be able to work effectively as part of a leadership team. - Ability to build relationships at various levels and influence decisions. - Ability to work independently and as a member of a team. - Successfully pass a pre-employment (post offer) background check and drug screening. Benefits - Health, Life, Dental, Vision Insurance. - Paid Vacation and Personal time, Paid Holiday. - 401K Retirement Plan – Company match. - Company paid Short Term & Long Term Disability. Company Description Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact HR-Admin@concordancehs.com. Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers . Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities.

• Manage contract intake and closing process, entering and updating information in Salesforce and ensuring required documentation is complete and communicated across departments. • Maintain Salesforce data accuracy through regular updates and basic reporting. • Manage workflows related to contract database, data integrity and integration workflows with legal, services and finance teams. • Support renewal management within customer install base. • Analyse and review Salesforce records for completeness and eliminate duplication. • Respond to routine Sales Operations requests and escalate more complex issues as needed. • Ensure required customer, account and contract information is properly documented and routed by coordinating with Sales, Finance, and Services. • Compile data from Salesforce and Excel as requested. • Enter and update campaign or lead information within Salesforce. • Support user training, documentation and questions related to Salesforce functionality.