• Lead all selling efforts for assigned strategic accounts including and not limited to driving sales growth through presenting clinical and financial value propositions aligned with the strategic accounts key initiatives and financial goals, developing, implementing and monitoring enterprise contracting solutions, driving business growth strategies, conducting quarterly business reviews and supporting and guiding executive-level decision-making processes. • Regularly interface and collaborate with ICU Medical senior leadership of the respective business units to align strategic accounts needs, market trends and desired outcomes. • Orchestrate internal teams while serving as the main point of contact for the customer’s buying team. • Participate in the account relationship and activity post-sale, in partnership with Alternate Site Account Manager. • Make key decisions with pricing strategy based on data analytics and competitive marketing strategies. • Maintain contract and pricing integrity across all business units in assigned strategic accounts. • Document and maintain accurate and timely strategic account plans. • Consistently maintain and apply knowledge of market, competitive and industry trends and apply to strategy within assigned accounts accordingly. • Proactively negotiate, influence and communicate Request for Proposals (RFP’s) and Request for Information (RFI’s) for all assigned strategic accounts. • Administration of contract documents, membership lists, extensions, amendments, and any special programs and communications to the assigned strategic accounts while positioning ICU Medical brands to win profitable contracts. • Maintain and track all executed agreements with the ability to define the positive sales growth versus the pricing concessions in return for the strategic accounts committed sales volume levels. • Provide value to the field sales organization by driving profitable revenue through successful project management of targeted key speed to impact initiatives within the assigned strategic accounts. • Promote and be viewed as a Trusted Advisor on all aspects of strategic account management by both internal and external stakeholders including the delivery of exceeding the annual sales target.

• Identify and generate new business opportunities through outbound prospecting, referrals, networking, and market research. • Qualify leads by assessing business needs, purchasing potential, and alignment with company offerings. • Maintain accurate and up-to-date lead records within CRM systems and sales databases. • Collaborate closely with the sales team to ensure timely lead follow-up and effective conversion strategies. • Monitor and manage the sales pipeline, ensuring consistent lead progression through the sales funnel. • Build and maintain relationships with prospective wholesale customers, distributors, and business partners. • Track lead generation activities and performance metrics, providing regular reports and insights to management. • Support marketing initiatives, campaigns, trade shows, and other lead generation efforts. • Conduct market and competitor research to identify new business opportunities and emerging industry trends. • Continuously evaluate and improve lead generation processes to maximize efficiency and conversion rates.

• Own the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences; • Maintain a current dependency map across Product, Engineering, Design, and Marketing; identify and escalate risks and blockers before they affect delivery; • Coordinate cross-functional launch readiness for each new product release; • Track progress in Jira and keep delivery status accurate and current; • Prepare and run recurring program meetings — distribute agendas in advance, capture action items, and follow them through to completion; • Publish a regular status update covering progress, upcoming launches, and active blockers; • Act as the primary point of contact for coordination questions across teams; • Maintain Confluence documentation for processes, decision logs, and launch playbooks; • Design and operate the collaboration framework connecting launched products with partner departments (Marketing, DevRel, Support, Product, Engineering) — intake, SLAs, escalation paths; • Operate the request intake and tracking system — receive needs, route to owners, monitor progress; • Run regular syncs with key contacts across departments and resolve or escalate blockers; • Build and maintain operational playbooks so the model scales cleanly as the portfolio grows; • Capture feedback from product teams and product owners, route actionable items, and close the loop; • Synthesize recurring themes into input for product prioritization; • Track delivery and operational metrics and surface friction across the partner journey.

Role Description The Manager, Medical Economics owns Matter Health's membership and premium reconciliation functions, ensuring enrollment, eligibility, and capitation revenue accurately reconcile across payer files, internal systems, and financial reporting processes. This individual will serve as the subject matter expert for membership and premium economics, partnering closely with Finance, Enterprise Information Management (EIM), and Operations to identify discrepancies, recover revenue at risk, and improve data accuracy and integrity across the organization. The ideal candidate combines strong healthcare analytics experience with managed care knowledge and thrives in a fast-paced, high-growth environment. What You'll Do - Own the end-to-end membership reconciliation process, ensuring enrollment, eligibility, and capitation payments reconcile accurately across payer files, internal systems, and the general ledger. - Investigate and resolve membership and premium variances, including retroactive additions, terminations, and rate changes. - Quantify revenue at risk and partner with internal teams and health plans to recover discrepancies. - Build and maintain business rules, controls, and data flows supporting member-month counts and premium accrual processes. - Partner closely with Finance, Operations, and Enterprise Information Management teams to identify root causes and implement upstream data improvements. - Produce monthly reconciliation reporting and dashboards that provide leadership visibility into membership, PMPM, and premium trends. - Support month-end close activities by validating premium revenue and explaining membership and premium variances. - Conduct independent analyses and present findings and recommendations to leadership. - Help establish scalable reconciliation processes and prepare to support future analyst team growth. What Success Looks Like - First 90 Days: Gain baseline knowledge of Matter Health systems, data sources, and reconciliation processes. Assume ownership of the membership reconciliation process. Conduct initial gap analyses and identify opportunities for improvement. - Within 6 Months: Fully own membership reconciliation activities. Begin assuming responsibility for premium reconciliation processes. - Within 12 Months: Fully own both membership and premium reconciliation functions. Lead gap analysis efforts related to medical expense data requirements and process improvements. Qualifications - Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Healthcare Management, or a related field required. - 7+ years of experience in healthcare analytics, medical economics, or premium/membership reconciliation. - Experience working within healthcare, managed care, health plans, value-based care organizations, or healthcare analytics environments. - Strong experience with Medicare Advantage, healthcare analytics, and/or medical economics. - Demonstrated understanding of healthcare financial concepts including PMPM, member months, capitation, premium accrual, and eligibility concepts. - Experience working with enrollment and eligibility data, including payer files such as 834/820 transactions. - Advanced Excel skills and the ability to independently analyze complex datasets. - Experience presenting analytical findings and recommendations to leadership. - Strong analytical, problem-solving, communication, and relationship-building skills. Preferred Qualifications - SQL experience. - Experience with premium reconciliation processes. - Managed care organization experience. - Experience building dashboards in Power BI and/or Tableau. - Knowledge of value-based care analytics and risk-based reimbursement models. - Previous leadership or team management experience. Benefits - Medical, dental, and vision coverage. - Employer-funded HSA and FSA options. - Employer-paid life and disability insurance. - Voluntary illness, accident, and hospitalization coverage. - Access to Matter Health’s in-person and virtual care services. - Competitive compensation. - 401(k) with company match beginning at day 60. - Access to financial wellness resources and support. - Up to 4 weeks of PTO. - 10 paid company holidays. - 2 volunteer days annually to support causes meaningful to you. Equal Opportunity Employer Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are committed to fostering an environment where every team member feels valued, respected, and supported.