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Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games.
Delivery Manager – Self-Service
Location
Russia
Posted
2 days ago
Salary
$55K - $95K / year
Seniority
Senior
Job Description
Delivery Manager – Self-Service
Xsolla
• Own the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences; • Maintain a current dependency map across Product, Engineering, Design, and Marketing; identify and escalate risks and blockers before they affect delivery; • Coordinate cross-functional launch readiness for each new product release; • Track progress in Jira and keep delivery status accurate and current; • Prepare and run recurring program meetings — distribute agendas in advance, capture action items, and follow them through to completion; • Publish a regular status update covering progress, upcoming launches, and active blockers; • Act as the primary point of contact for coordination questions across teams; • Maintain Confluence documentation for processes, decision logs, and launch playbooks; • Design and operate the collaboration framework connecting launched products with partner departments (Marketing, DevRel, Support, Product, Engineering) — intake, SLAs, escalation paths; • Operate the request intake and tracking system — receive needs, route to owners, monitor progress; • Run regular syncs with key contacts across departments and resolve or escalate blockers; • Build and maintain operational playbooks so the model scales cleanly as the portfolio grows; • Capture feedback from product teams and product owners, route actionable items, and close the loop; • Synthesize recurring themes into input for product prioritization; • Track delivery and operational metrics and surface friction across the partner journey.
Job Requirements
- 3+ years of program, project, or delivery management experience in a technology or platform organization;
- Demonstrated experience managing cross-team dependencies and stakeholder communication in a multi-team or multi-product environment;
- Proficiency with Jira and Confluence for tracking, reporting, and documentation;
- Strong written and verbal communication, with experience producing status updates, meeting materials, and operational documentation;
- Ability to work independently, manage competing priorities, and proactively identify and escalate issues;
- Track record of establishing and improving operational processes;
- Fluent English.
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