• Book travel/plan trips for clients • Attend trainings/meetings to help you become more familiar with the resources • Work with other team members • Complete ongoing trainings to earn certifications • Make reservations • Be available to respond to clients in a timely manner • Research and create itineraries for your clients • Take care issues that may arise before or during your clients trip • Willing to be patient and look out for the best interest of your client • Effectively communicate with clients pre/post travel • Work with the budget set by your client • Create promotional material

• Greeting clients, future employees, and staff with a professional and courteous demeanor • Managing a phone system to answer calls promptly while maintaining professionalism • Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed • Maintaining a clean and organized reception area • Assisting with administrative tasks such as filing, data entry, and preparing documents or reports • Monitoring and ordering office supplies in collaboration with the facilities or procurement team • Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary

• Provide high-quality one-on-one services to students according to their IEP plans • Assess and treat children with speech, language, voice, and fluency disorders • Manage cases effectively and offer ongoing support to students • Option to conduct evaluations

• Manage all initial communication with clients across multiple channels (email, calls, chat, etc.) • Build and maintain comprehensive client profiles within the CRM system • Qualify inbound leads through initial assessment of client background, preferences, and requirements • Assign high-value and suitable leads to Client Relations Directors • Support the team throughout all stages of the deal-closing process • Ensure accuracy, completeness, and proper tracking of data within the CRM system • Monitor and trace lead sources to support marketing insights and future initiatives • Prepare documents and conduct research as needed to support client requirements • Prepare PAC (Pricing and Availability Check) templates based on client requirements • Reach out to property owners and managers to confirm availability, pricing, and terms • Assist in creating proposals based on provided instructions • Submit proposals for review and approval by the Team Lead and/or Director • Perform other related tasks as assigned by the Client Relations Director – Operations