Leading the way to excellence.
Operations Manager
Location
Florida + 9 moreAll locations: Florida | Illinois | Iowa | New Jersey | New Mexico | North Carolina | Michigan | Virginia | Washington | Wisconsin
Posted
1 day ago
Salary
$60.7K - $75.9K / year
Seniority
Senior
Job Description
Operations Manager
Exemplar Global, Inc.
• Reporting directly to the Director of Operations • Enable and coordinate internal cross-functional operational activities across functions/teams to maintain alignment, clear ownership, accountability, and effective execution. • Balance internal and external stakeholder needs by supporting teams across the business while maintaining a strong customer lens to make practical decisions that support both service delivery and operational performance. • Identify and proactively resolve operational issues prior to escalation. • Drive process improvements that simplify workflows and reduce reliance on individuals. • Ensure system and process changes are embedded into internal business operations with clear ownership and adoption. • Manage and support operational systems, tools, and data infrastructure underpinning business operations and certification delivery. • Ensure data accuracy, workflow governance, and effective system configuration across the organization. • Produce consolidated operational reporting and business intelligence. • Translate the transactional reporting from service and support data into meaningful insights. • Support B2B and B2C certification delivery through utilizing Exemplar Global’s suite of tools, systems, and operational processes. • Provide people leadership for one direct report, including performance management, coaching, and capability development. • Build organizational capability through documentation and training.
Job Requirements
- A Bachelor’s degree
- A minimum of 5 years of experience working in operations with demonstrated ownership across delivery, systems, and team performance
- A minimum of 1 year of people leadership experience
- Must be able to comply with attendance and timeliness policies.
- Previous experience using CRM tools or working in the association, membership organization, or not-for-profit space is also a plus.
Benefits
- Competitive base pay
- Outstanding benefits
- Accrued Annual PTO
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings accounts
- Flexible spending accounts
- Retirement savings program
- Disability income plan
- Life insurance, Accident, & Critical Illness insurance
- Performance management and coaching
- Access to Linkedin Learning
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
• Own the month-end close calendar and delivery schedule across the entire client portfolio — staged due dates, review turnaround, and a hard standard for hitting them • Run a single source of truth for every client deliverable and its owner; drive the overdue backlog to zero and keep it there • Spot slippage before the client does, and intervene early • Balance workload across analysts and bookkeepers; assign and rebalance client books as the portfolio shifts • Track hours against what is billed, surface over- and under-utilisation, and plan leave and backup coverage so nothing depends on one person • Build and maintain the SOPs, onboarding and handoff discipline that let the team scale without errors • Be the manager layer the delivery team is missing: regular 1:1s, clear expectations, performance management, and follow-through • Own the quality-control gate. Make sure senior review actually happens and standards are enforced • Be the first point of escalation for delivery and client-service issues, so they stop defaulting to the founder; own approvals within a defined authority • Keep statutory, payroll and filing deadlines tracked and met across jurisdictions
• Lead design and execution of imaging aspects in clinical trials • Collaborate with Clinical Imaging Science Leads and clinical study teams • Ensure high-quality image acquisition, data integrity, and compliance • Assist with vendor selection, proposals, and timeline management • Author, review, and manage essential study documents • Provide technical support and training to clinical site personnel • Track imaging progress during clinical studies and address issues • Participate in process improvement initiatives
Senior Operations Associate
Coefficient GivingOur mission is to help others as much as we can with the resources available to us.
• Own organizing Alexander's calendar by scheduling meetings with team members and external stakeholders, leading a calendar sync meeting with Alexander at the beginning of every week, and analyzing time allocation across key areas • Help triage Alexander's inbox and learn to write effectively in his voice, maintaining fast response times and building systems to track and route incoming asks • Handle the full range of day-to-day administrative needs, including travel planning, expenses and reimbursements, external appointments, and executive office software (Airtable, Asana, Toggl) • Coordinate with internal stakeholders to gather materials and information ahead of Alexander's meetings; write meeting agenda first drafts; track and execute follow-up action items; ensure that conferences, events, and in-person visits go smoothly • Maintain a comprehensive database of Alexander's professional contacts and proactively surface relevant meetings and events based on current priorities and travel • Identify administrative bottlenecks and develop solutions, including AI integration; own special projects that increase efficiency and strengthen internal knowledge management
• Developing and executing WMD/CBRN training programs, including Train-the-Trainer (T3) curricula, workshops, and tabletop exercises (TTX) for U.S. and international partners. • Designing and leading training events and supporting development of Concepts of Operations (CONOPS) for WMD/CBRN response missions. • Developing training materials and conducting training for topics such as sample collection, chemical and biological forensics, site exploitation, evidence collection/packaging in high-threat environments, and standard operating procedure (SOP) development. • Conducting capability assessments and gap analyses related to WMD/CBRN capabilities and preparing detailed technical reports with actionable recommendations. • Coordinating and building relations with government stakeholders and partner nations to ensure effective collaboration to produce successful training events. • Supporting chemical security and WMD/CBRN policy compliance in alignment with U.S. and international partner standards. • Advising on field and laboratory operations, including mobile and fixed-site capabilities in austere or deployed environments. • Contributing to operational planning, risk management, and training strategy development across programs.




