Role Description As Senior Associate, Analytics, you will work with a team of analysts, data scientists, and engineers to deliver on a federal contract which ensures millions of Americans have the information they need to get access to affordable healthcare. This role will play an instrumental role supporting a team to create robust data models, troubleshoot issues, improve documentation, ensure data quality, and manage data automation. Your track record should reflect domain knowledge in data analysis, data modeling and ingestion, including experience adapting to changing technologies, business logic, and client priorities. This program aims to increase access to quality healthcare by supporting public outreach campaigns for Healthcare.gov. The Senior Associate, Analytics role sits within our Analytics and Data Science team, responsible for transforming raw data into clean, well-modeled datasets and interpreting our data into actionable business insights. In this position you will: - Create SQL-based data models in dbt, working with data engineers, data scientists, and data analysts to refactor legacy code and build new data transformations. - Collaborate with analytics, product, and domain stakeholders to translate business needs into well-modeled datasets. - Work closely with Data Engineers to transition analytical logic into optimized warehouse queries. - Implement data quality checks (dbt tests, sources, freshness) and contribute to monitoring data reliability. - Maintain clear documentation for datasets, lineage, and transformation logic. - Query the data warehouse using SQL to answer urgent business questions, identify trends, and provide data-backed recommendations. - Design, build, and maintain dashboards and reports (using Report-as-Code, Positron, and Tableau) to track key business metrics and performance indicators. - Gain a deep understanding of the Affordable Care Act (ACA) and its regulatory frameworks. - Investigate data discrepancies to identify patterns and find solutions. - Collaborate with engineers, data analysts, data scientists, program managers, and external stakeholders to troubleshoot problems. - Take ownership of task areas and strive to independently resolve challenges. - Complete such other reasonable tasks as may be assigned by management. Qualifications - 2+ years of applied experience working with structured/unstructured data. - An undergraduate degree or higher in a quantitative field or equivalent technical training. - Strong understanding of how to manipulate data using dbt, SQL, and Python. - Experience optimizing data models for query efficiency. - Ability to deeply research both the business logic of ingested data and the business logic needed to build derivative data products. - Interest in investigating problems, solving puzzles, and finding patterns in complex data. - Comfort working independently to drive portions of larger projects. - Experience working in an Agile work environment, reviewing others’ work, and a strong grasp of version control (i.e., git). - Passion in applying your skills to our social mission to solve problems and collaborate within a cross-functional team environment. - The ability to successfully attain and maintain a Federal Public Trust security clearance. Requirements - Experience working with Medicare, Medicaid, or Marketplace data and systems. - Experience working with workflow execution engines, such as Airflow. - Navigating cloud data environments like Snowflake, Google BigQuery, or AWS Redshift. - Familiarity with R for basic data manipulation, automation, or statistical analysis. Benefits - Salary: $75,000 - Premier health, dental, and vision insurance plans - 401K matching - Unlimited paid time off - Paid personal and volunteer leave - 13 paid holidays - 15 weeks paid parental leave - Professional development stipend & tuition reimbursement - Macbook Pro laptop & tech accessories - Bring Your Own Device (BYOD) stipend for mobile device - Employee Assistance Program (EAP) - Supportive & collaborative culture - Flexible working hours - Pre-tax transportation options for commuting to our office in Washington, DC - Lunches and snacks

• Provide Tier 2 and Tier 3 application support for medium- to high-complexity enterprise applications. • Troubleshoot, analyze, and resolve application issues while maintaining excellent customer service. • Follow ITIL-based incident, problem, and change management processes. • Participate in an on-call rotation to provide 24/7 application support coverage. • Document incidents, root causes, resolutions, and workarounds in call-tracking and knowledge management systems. • Coordinate issue resolution with software vendors and internal technical teams. • Analyze recurring issues and recommend preventive solutions and process improvements. • Support SEV1 and SEV2 application outages and service restoration efforts. • Collaborate with infrastructure, network, and technical teams to identify system dependencies and root causes. • Maintain SLA compliance and support operational excellence initiatives.

Role Description As an Import Analyst, you are responsible for liaising with multiple third parties (including Canada Customs, our clients, and shipping companies) to ensure international Truck Freight imports are cleared for entry into Canada. - Use multiple computer programs to input required information into our database. - Communicate with clients and transportation carriers via email and phone. - Partner with internal departments, such as Logistics and Finance, plus varying government agencies to resolve discrepancies. Qualifications - Clearance & Rating experience required. - High School Diploma required. - Minimum 2-5 years’ experience in a Customs Brokerage environment, clearing ground shipments. - Proficiency in MS Office and database skills. - Strong communication skills – verbal and written is required. - Accuracy and attention to detail is required. - CCS designation is an asset. - Must have Custom Import Analyst Experience. Benefits - Work-from-home environment, with a home internet reimbursement. - 3 weeks paid vacation for all new hires. - Company-matching RRSP program. - Family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups. - Training and coverage of certification costs to adapt to change. - Recognition of staff value and celebration of big moments together. Company Description At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you. Location - Fully Remote - Anywhere in Canada Shift - Monday - Friday, 4:00 pm to 12:00 am

Role Description We are seeking a NOC Analyst II to join our Network Operations Center team, supporting hundreds of municipalities and organizations across the United States and Canada. This is a mid-level overnight position for a technically strong professional who can independently manage complex network and system issues, mentor junior analysts, and ensure optimal performance and uptime across client environments. WORK SCHEDULE - Option A: Friday – Monday (4 days) || 10 hours - Option B: Thursday – Monday (5 days) || 8 hours ⚠ Saturday and Sunday availability is mandatory for both schedule options. KEY RESPONSIBILITIES - Monitor network and system performance continuously using monitoring tools and software throughout the overnight shift. - Identify, troubleshoot, and resolve complex network and system issues; act as an escalation point for Analyst I team members. - Perform system and network device configurations and deployments in coordination with Backup Specialists and Toolset Orchestration Specialists. - Monitor and respond promptly to alerts and notifications from network and system monitoring platforms. - Maintain accurate and up-to-date documentation of network and system configurations, incidents, and changes. - Ensure all tickets are properly created, notated, and updated to accurately account for time and actions taken. - Provide timely, clear communication on network and system issues to internal and external stakeholders. - Manage personal workload effectively to ensure Service Level Agreements (SLAs) are consistently met. - Collaborate with cross-functional teams to resolve incidents and implement solutions. - Mentor and train NOC Analyst I on network and system monitoring best practices. - Participate in on-call rotation and respond to after-hours incidents as required. - Perform additional duties as assigned by management. Background Check Requirement: The selected applicant will be subject to a criminal background check and Department of Motor Vehicles (DMV) records check. CJIS (Criminal Justice Information Systems) clearance is a mandatory post-employment requirement for this role. Qualifications - 3+ years of experience in network and system monitoring, NOC operations, or a related field. - Associate's degree in Computer Science, Information Technology, or a related field — or equivalent hands-on work experience. - Advanced knowledge of networking concepts including load balancing, VPN, and firewall management. - Solid understanding of server and operating system concepts, including Windows and Linux environments. - Strong analytical and problem-solving skills with a structured troubleshooting approach. - Excellent verbal and written communication skills for effective stakeholder updates. - Ability to work independently and collaboratively in a fast-paced, team-oriented NOC environment. - Strong attention to detail with ability to prioritize and manage multiple concurrent tasks. - Criminal Justice Information Systems (CJIS) clearance — mandatory post-employment requirement. - Willingness to work overnight shifts, including mandatory Saturday and Sunday availability. Requirements - Experience with ConnectWise (ticketing), Kaseya VSA, OpenDNS, and/or PRTG monitoring platforms. - Prior experience supporting government, municipal, or public sector IT environments. - Familiarity with MSP service delivery models and multi-client infrastructure management. - CCNA, CompTIA Network+, Security+, or equivalent certifications. - Prior experience mentoring or leading junior NOC analysts.