• Provide Tier 2 and Tier 3 application support for medium- to high-complexity enterprise applications. • Troubleshoot, analyze, and resolve application issues while maintaining excellent customer service. • Follow ITIL-based incident, problem, and change management processes. • Participate in an on-call rotation to provide 24/7 application support coverage. • Document incidents, root causes, resolutions, and workarounds in call-tracking and knowledge management systems. • Coordinate issue resolution with software vendors and internal technical teams. • Analyze recurring issues and recommend preventive solutions and process improvements. • Support SEV1 and SEV2 application outages and service restoration efforts. • Collaborate with infrastructure, network, and technical teams to identify system dependencies and root causes. • Maintain SLA compliance and support operational excellence initiatives.

Role Description As an Import Analyst, you are responsible for liaising with multiple third parties (including Canada Customs, our clients, and shipping companies) to ensure international Truck Freight imports are cleared for entry into Canada. - Use multiple computer programs to input required information into our database. - Communicate with clients and transportation carriers via email and phone. - Partner with internal departments, such as Logistics and Finance, plus varying government agencies to resolve discrepancies. Qualifications - Clearance & Rating experience required. - High School Diploma required. - Minimum 2-5 years’ experience in a Customs Brokerage environment, clearing ground shipments. - Proficiency in MS Office and database skills. - Strong communication skills – verbal and written is required. - Accuracy and attention to detail is required. - CCS designation is an asset. - Must have Custom Import Analyst Experience. Benefits - Work-from-home environment, with a home internet reimbursement. - 3 weeks paid vacation for all new hires. - Company-matching RRSP program. - Family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups. - Training and coverage of certification costs to adapt to change. - Recognition of staff value and celebration of big moments together. Company Description At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you. Location - Fully Remote - Anywhere in Canada Shift - Monday - Friday, 4:00 pm to 12:00 am

Role Description We are seeking a NOC Analyst II to join our Network Operations Center team, supporting hundreds of municipalities and organizations across the United States and Canada. This is a mid-level overnight position for a technically strong professional who can independently manage complex network and system issues, mentor junior analysts, and ensure optimal performance and uptime across client environments. WORK SCHEDULE - Option A: Friday – Monday (4 days) || 10 hours - Option B: Thursday – Monday (5 days) || 8 hours ⚠ Saturday and Sunday availability is mandatory for both schedule options. KEY RESPONSIBILITIES - Monitor network and system performance continuously using monitoring tools and software throughout the overnight shift. - Identify, troubleshoot, and resolve complex network and system issues; act as an escalation point for Analyst I team members. - Perform system and network device configurations and deployments in coordination with Backup Specialists and Toolset Orchestration Specialists. - Monitor and respond promptly to alerts and notifications from network and system monitoring platforms. - Maintain accurate and up-to-date documentation of network and system configurations, incidents, and changes. - Ensure all tickets are properly created, notated, and updated to accurately account for time and actions taken. - Provide timely, clear communication on network and system issues to internal and external stakeholders. - Manage personal workload effectively to ensure Service Level Agreements (SLAs) are consistently met. - Collaborate with cross-functional teams to resolve incidents and implement solutions. - Mentor and train NOC Analyst I on network and system monitoring best practices. - Participate in on-call rotation and respond to after-hours incidents as required. - Perform additional duties as assigned by management. Background Check Requirement: The selected applicant will be subject to a criminal background check and Department of Motor Vehicles (DMV) records check. CJIS (Criminal Justice Information Systems) clearance is a mandatory post-employment requirement for this role. Qualifications - 3+ years of experience in network and system monitoring, NOC operations, or a related field. - Associate's degree in Computer Science, Information Technology, or a related field — or equivalent hands-on work experience. - Advanced knowledge of networking concepts including load balancing, VPN, and firewall management. - Solid understanding of server and operating system concepts, including Windows and Linux environments. - Strong analytical and problem-solving skills with a structured troubleshooting approach. - Excellent verbal and written communication skills for effective stakeholder updates. - Ability to work independently and collaboratively in a fast-paced, team-oriented NOC environment. - Strong attention to detail with ability to prioritize and manage multiple concurrent tasks. - Criminal Justice Information Systems (CJIS) clearance — mandatory post-employment requirement. - Willingness to work overnight shifts, including mandatory Saturday and Sunday availability. Requirements - Experience with ConnectWise (ticketing), Kaseya VSA, OpenDNS, and/or PRTG monitoring platforms. - Prior experience supporting government, municipal, or public sector IT environments. - Familiarity with MSP service delivery models and multi-client infrastructure management. - CCNA, CompTIA Network+, Security+, or equivalent certifications. - Prior experience mentoring or leading junior NOC analysts.

SEO Analyst Intero Digital_ USA Job Title: SEO Analyst Job Type: Full-Time Division: SEO Reports To: Lead SEO Analyst Location: Selected US Locations, Remote, M-F Restriction: This opportunity is for candidates residing in the selected US locations listed below Compensation: $26.44 to $31.25 Hourly + Bonus + Benefits The Digital Marketing Recruiters Digital Marketing Recruiters has been in the digital marketing and recruitment space for over 25 years. We work with highly skilled marketing, digital marketing, and sales professionals and match them with our clients from diverse industries across the United States. Our selection process incorporates comprehensive resume screening, shortlisting, conducting video-recorded interviews and providing client information, administering written assessments (if required by the client), arranging client interviews, and facilitating job offers and placements. If you are interested in this role but have any questions, concerns, or suggestions before applying, please don’t hesitate to contact us at inquiries@digitalmarketingrecruiters.com. Why You’ll Be Over the Moon to Join Intero Digital (The Client) When you join Intero Digital, you become part of a collaborative, creative, and growth-minded community of innovators, strategists, and creators working together to push the boundaries of what’s possible in digital marketing. As a full-service digital marketing agency with deep expertise across every major discipline, you won’t just be part of the digital landscape—you’ll help shape it. We are a remote-first company with physical offices in San Diego, CA, Colorado Springs, CO, and Columbus, OH. The Mission (aka The Role) As a core member of Intero Digital’s SEO team, the SEO Analyst plays a hands-on role in delivering high-impact SEO initiatives that support client goals and align with broader campaign strategies. This role is centered on execution—but with a mindset for ownership, learning, and growing into strategic contribution over time. Analysts are expected to manage their workstreams independently, execute with accuracy, and collaborate with cross-functional teams to ensure SEO campaigns run smoothly. You’ll work closely with Senior Analysts, Strategists, and Account Managers to turn insights into implementation and ensure tactical execution ladders up to campaign success. This is a foundational role for emerging SEO professionals who want to sharpen their technical skills, build performance fluency, and develop the collaborative habits required for long-term growth in the SEO field. The candidate may be based in any of the following US states: AL, AZ, CA, CO, FL, GA, IL, IN, KS, KY, MI, MN, MO, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA, and WI. Mission Objectives (Essential Functions) Client and Fulfillment Management (Execution) - Own a portfolio of clients, directly managing SEO strategy and execution, while supporting Account Managers and cross-service teams, as necessary. - Coordinate deliverables with the International Business Employee (IBE) team, where applicable. - Lead the planning of SEO tasks, ensuring activities align with each client's scope and package. - Document work clearly in shared systems (monday.com, internal working logs, etc.) and ensure visibility for collaborating team members. Performance Monitoring and Campaign Execution - Monitor SEO performance metrics through tools like Google Search Console, Google Analytics, and BrightEdge. - Assist in identifying performance shifts, anomalies, or new opportunities and flag findings for further strategic input. - Ensure reporting highlights business impact, not just performance metrics. Learning and Development - Stay ahead of industry shifts (algorithm changes, AI-driven search, and competitive landscape); proactively adjust strategies to maintain performance; and guide clients and internal teams on implications. - Participate in internal training programs and contribute to building a culture of curiosity and growth. - Apply feedback quickly and seek clarification when expectations or goals are unclear. - Look for patterns across accounts that can inform better execution habits or optimization recommendations. Collaboration and Communication - Partner with Account Managers to understand task expectations and timelines. - Communicate progress and updates effectively within the team, escalating technical or strategic blockers as needed. - Join internal meetings as needed to sync on campaign priorities or discuss specific task execution nuances. - Occasionally participate in client calls when implementation context or performance insight is valuable. Your Space Suit Specs (Requirements and Qualifications) - Robust command of the English language: writing, proofreading, and grammar. - Organizes and independently manages time and workload with little assistance. - Strong editing and proofreading skills. - Collaborative, but able to work independently. - Ability to work 40 hours a week (in-office or remote). - Collaborative spirit and ability to thrive in an autonomous, remote-first environment. - Curiosity and a drive to innovate. - Excellent written and verbal communication skills. - Creative problem-solving and adaptability in a fast-changing environment. - Strong project management and organization skills. - Strong understanding of digital channels. - Formal education is not required—skill, creativity, and initiative are what matter most. Company Sponsored Benefits At Intero Digital, we believe in taking care of our crew. From stellar healthcare to interstellar growth opportunities, we’ve got you covered! Think of the following benefits as your toolkit for living your best work-life. Full-Time Employee Benefits - 1-Week Winter Break - 13 Paid Holidays - Flexible Paid Time Off - Paid Sick Leave - Paid Parental Leave and Return to Work Program - Paid Jury Duty Leave - Paid Bereavement Leave - Employer Covered Benefits - 100% covered Medical Insurance - 100% covered Long-Term Disability Insurance - 100% covered Life Insurance Policy - Additional Elective Benefits Available - 401(k) Matching after 1 Year of Employment - Dental Insurance - Vision Insurance - Short-Term Disability Insurance - Hospital Indemnity Insurance - Legal Insurance - Pet Insurance Growth and Exploration Benefits - Annual learning and development opportunities. - Quarterly all hand team meetings. - Employee resource groups for collaboration and connection.