The World Leader In Serving Science
Field Service Engineer II – Chromatography
Location
Minnesota
Posted
2 days ago
Salary
$28 - $40 / hour
Seniority
Senior
Job Description
Field Service Engineer II – Chromatography
Thermo Fisher Scientific
• Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography systems • Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks • Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures • Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs • Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues • Provide a communication link between the customer and the company to ensure effective service • Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees
Job Requirements
- Bachelors Degree in chemistry or related field required
- Preference for candidates with at least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience
- Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred
- Strong communication and the ability to build positive customer relationships
- Ability to prioritize service requests and produce clear and concise documentation
- Must have a clean driving record.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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