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To enable broadband service providers of all sizes to simplify, innovate and grow.
Field Enablement Assistant
Location
United States
Posted
36 days ago
Salary
$64.8K - $124.2K / year
Seniority
Senior
Job Description
Field Enablement Assistant
Calix
• Support the development, delivery, and maintenance of enablement programs, including training courses, learning paths, onboarding experiences, certifications, and release-readiness initiatives • Help standardize and maintain scalable program structures across roles, regions, quarters, onboarding phases, and recurring enablement motions • Support day-to-day enablement operations, including assignments, tracking, reminders, reporting checks, content updates, and request routing • Help manage and maintain enablement platforms, content libraries, and learning systems to ensure materials are accurate, organized, current, and easy to access • Support content lifecycle management, including updates, organization, tagging, archiving, optimization, and reuse of existing resources • Assist with onboarding pathways, certification requirements, role-based curricula, and program structures aligned to evolving business priorities • Partner with cross-functional teams, including Sales, Success, Marketing, Product, and Operations, to ensure training and content reflect current priorities, messaging, and workflows • Support enablement requests by helping intake, organize, route, track, and follow through on work across the team • Help track enablement engagement, completion, adoption, platform usage, and other performance signals to identify trends and opportunities for improvement • Contribute to documentation, process discipline, team site maintenance, audits, and operational consistency as the team scales • Use AI and automation to reduce manual work, accelerate documentation and reporting, improve process consistency, and increase the team’s overall productivity • Participate in enablement projects and initiatives, owning defined workstreams and helping drive execution from planning through completion
Job Requirements
- Bachelor’s degree in Marketing, Business Administration, Communications, Learning and Development, or a related field
- 3+ years of relevant experience, including internships, preferably in a B2B, SaaS, technology, sales enablement, learning, operations, or program support environment
- Strong organizational skills with the ability to manage multiple priorities, track details, and deliver high-quality work on time
- Ability to work independently on defined tasks while collaborating effectively across teams and stakeholders
- Experience with learning platforms, content management systems, sales tools, or enablement platforms is preferred, such as Seismic, Seismic Learning, Spekit, Gong, Second Nature, Salesforce, Agentforce, or similar tools
- Comfort using AI, automation, or workflow tools to improve productivity, reduce manual work, and streamline repeatable processes
- Strong written and verbal communication skills, with the ability to organize information clearly for different audiences
- Analytical mindset with the ability to review data, identify trends, and surface insights that help improve enablement programs and operations
- Detail-oriented approach to content organization, system hygiene, process documentation, and operational follow-through
- Willingness to learn new tools, processes, enablement practices, and AI-supported ways of working.
Benefits
- This role may be eligible for a bonus.
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