• Monitoring agency performance, including production, premium growth, profitability, retention, submission activity, and overall agency results • Developing and executing business plans that support profitable growth and strengthen agency performance • Building, managing, and maintaining strong relationships with appointed agents, producers, and agency leaders • Serving as the primary liaison between Builders Mutual and agency partners • Partnering with agencies on growth opportunities, including larger and more complex account strategies • Educating agents on Builders Mutual products, services, underwriting appetite, eligibility guidelines, pricing philosophy, and cross-selling opportunities • Leading the resolution of agency questions and concerns while ensuring a positive partner experience • Managing territory profitability and implementing action plans to improve growth, retention, and overall performance • Collaborating closely with underwriting, claims, risk management, marketing, and internal partners to support agency success • Staying informed on market trends and competitor activity within the territory

• Serve as the primary relationship owner for our PMI clients. • Build strong, trusted relationships with key stakeholders across clinical, growth, operations and procurement functions within client organisations. • Lead regular governance meetings, quarterly business reviews and executive stakeholder sessions. • Act as the day-to-day escalation point for client queries, issues and complex discussions. • Ensure clients are informed, engaged and consistently deriving value from Perci’s services. • Support clients in communicating the value of Perci internally to their own leadership teams. • Own and deliver a revenue target across your PMI client portfolio. • Lead contract renewal processes, building compelling retention cases grounded in outcomes and value evidence. • Identify and develop opportunities for service expansion, increased utilisation and deeper engagement within existing accounts. • Work with the Director of Strategic Accounts to develop account plans and growth strategies for each client. • Support upsell and cross-sell conversations in partnership with the Director of Strategic Accounts, sales and marketing teams. • Lead the onboarding of new PMI clients, working cross-functionally to ensure a smooth and high-quality launch. • Develop onboarding plans that set clients up for strong engagement and early value realisation. • Act as the client’s main guide through the onboarding process, managing timelines, expectations and communications. • Interpret and communicate utilisation, engagement and outcomes data in a clear and compelling way. • Prepare and present quarterly and annual client reports that tell a meaningful story about the impact of Perci’s services. • Develop case studies and value narratives that support retention and growth conversations. • Contribute to the development of ROI models and commercial frameworks for the PMI market. • Work with the Data and Insights team to ensure client reporting is accurate, insightful and continuously improving. • Work closely with Clinical Operations, Product, Marketing and the broader Strategic Accounts team to deliver for clients. • Represent the voice of the client internally, ensuring client needs and feedback are heard and acted upon. • Collaborate with clinical colleagues on complex client queries and clinical value narratives. • Contribute to the development of commercial materials, proposals and client-facing collateral.

• Aktive Kundengewinnung und Entwicklung neuer Geschäftsmöglichkeiten • Präsentation unserer Softwarelösung TIMIO und entsprechender Services • Eigenständiges Arbeiten im Einklang mit Team und Projektmanagement • Strategische Planung und Ausbau des Vertriebsgebiets • Kompetente Beratung unserer Kunden und Partner, um ein ausgezeichnetes Kauferlebnis zu gewährleisten

• Define and execute the enterprise account management strategy across all regions, ensuring alignment with Vizient’s growth, retention, and client value objectives. • Establish a scalable operating model that enables consistent delivery of spend management value across diverse client segments. • Identify market trends, competitive dynamics, and emerging opportunities to expand Vizient’s market leadership and service offerings. • Lead, coach, and develop VP, Regional Leaders, holding accountability for performance across regions including revenue growth, client retention, and value realization. • Own enterprise-level revenue growth, retention, margin performance, and client penetration across the account management portfolio. • Serve as an executive sponsor for Vizient’s most strategic client relationships, engaging with C-suite stakeholders to strengthen partnerships and drive long-term value. • Partner with product, analytics, sourcing, and performance improvement teams to ensure alignment of capabilities with client needs and market demands.