• Develop comprehensive project plans, including details on project scope, objectives, deliverables, and prepare timelines, communication plans, and resourcing. • Support the project teams, collaborate with client stakeholders to identify project requirements and establish clear project goals. • Allocate and manage project resources efficiently. • Leverage AI project management tools to enhance scheduling accuracy, forecast project trends, identify potential risks, and streamline documentation. • Monitor resource utilization to ensure optimal productivity and utilization. • Lead and motivate project teams, fostering a collaborative and productive work environment. • Assign tasks, provide guidance, and facilitate effective communication among team members. • Identify potential project risks and develop mitigation strategies. • Proactively address issues and obstacles that may arise during project execution to minimize disruptions and ensure timely delivery. • Establish and maintain strong relationships with stakeholders, including clients, internal teams, and external vendors. • Regularly communicate project status, progress, and updates to ensure alignment and manage expectations. • Monitor project budgets and proactively mitigate trending project overages. • Report monthly to leadership on finance on project metrics. • Prepare project reports, status updates, and documentation to keep stakeholders informed. • Maintain accurate project records, including documentation of decisions, changes, and approvals. • Continuously explore AI-assisted innovations that enhance productivity, reduce manual effort, and support data-driven decision making across the project lifecycle. • Collaborate with cross-functional teams as required. • Assist with various special projects for stakeholders as required.

• Drive end-to-end coordination across the product development lifecycle, including formulation, design, bottle/packaging design, and related project phases. • Own project timelines and ensure teams keep project management tools current. • Follow up with stakeholders on deadlines, open tasks, and deliverables. • Keep priorities clear so the team stays focused on the most important work. • Help ensure products move successfully from development through launch. • Potentially support go-to-market coordination, including cross-functional follow-through with marketing on launch-related work such as email and SMS campaigns.

• Build, maintain, and improve program applications in our application management system, including tracking system updates, testing changes, troubleshooting errors, and resolving issues throughout the year. • Create, maintain, and improve tracking systems and operational workflows for various projects, including student enrollment processes, language testing, Pre-Departure requirements, and other operational initiatives that support students throughout their program journey. • Analyze existing processes, identify opportunities for improvement, and create scalable solutions through technology, documentation, and workflow enhancements. • Create, distribute, and train the team on specific projects and processes, including developing clear SOPs, training materials, and process documentation under the direction of the Associate Manager and Director of Sales Operations. • Manage the process and maintain systems for enrolling students in travel insurance, including data tracking, audits, and troubleshooting enrollment issues. • Provide support to the Sales team with application, billing, and technical support inquiries. • Create content for and maintain the enrollment process for student Pre-Departure online courses in Canvas, including updates, testing, and system improvements. • Assist with awarding the Global Navigator Scholarship using our application system and support accurate communication of award decisions to students and families. • Learn, maintain, and troubleshoot department technology platforms, identifying opportunities to improve efficiency and user experience. • Participate in an in-person training each year and consistently work to develop your skills. • Flexibility to work some evening and weekend hours to meet deadlines. • When available, international travel up to once per year to chaperone student group flights. • Responsible for providing emergency support during 1-2 travel weekends per year. • Other duties as assigned.

Title: Project Coordinator - Capital Projects Salary $89,346.34 - $114,004.76 Annually Location Oregon Zoo, OR Job Type Full Time Job Number 2026-34560-ZC Department Oregon Zoo Division Facilities Management Division Position Summary Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. The Oregon Zoo is looking for a Project Coordinator to plan, organize, and deliver facility projects and support the development and implementation of larger capital improvement projects and programmatic initiatives under the direction of a supervisor. Work includes coordinating planning, design, procurement, construction, and close-out activities across a range of project types, including facility maintenance, repair and replacement, renovations, and improvements that advance Zoo operational goals and strategic initiatives such as sustainability, technology, accessibility, and safety. As the Project Coordinator you will - Coordinate and deliver facility projects from planning and procurement through construction and close-out, ensuring work aligns with established scope, schedule, and budget parameters. - Support the development and implementation of larger capital improvement projects and strategic programs—such as sustainability, technology, accessibility, and safety—by coordinating assigned tasks, maintaining documentation, and supporting communication across project teams under the direction of a supervisor. - Prepare project scopes, budgets, and schedules; assists with procurement, solicitation, and contract administration; and coordinates the work of consultants, contractors, and Zoo staff to ensure compliance with public contracting rules and Metro standards. - Collaborate across Zoo departments to plan and schedule work that minimizes operational impacts to guests, staff, animal care; monitors field activities, reviews submittals, tracks progress and maintains accurate documentation and reports using enterprise software and other project management tools. - Contribute to process improvements, promotes collaboration, and supports planning and reporting efforts that advance Zoo operations and strategic goals. - Demonstrates Metro’s core competencies of: - Public Service. An employee who demonstrates public service performs their work in a way that supports public trust and a commitment to the public good. - Cultural humility. A person who is culturally humble understands and appreciates differences and is conscious of dynamics when different cultures interact. - Teamwork. An employee who is skilled at teamwork builds strong and healthy relationships and works with others to achieve shared objectives. - Accountability. A person who is accountable and follows through with their commitments. - Openness to change. A person who demonstrates openness to change accepts change as an inevitable part of work, adapts plans as needed and is willing to try new things. - Effective Communication. A person who is skilled at communication listens to understand and is direct, honest and respectful. - Maintain accurate project records, logs, and reports to support project decision-making and compliance with Metro requirements. Attributes for success - Knowledge of standard and specialized construction and telecommunications contracting practices, methods, and techniques, including project management. - Knowledge of design processes, including coordination and review of plans, specifications, and estimates. - Knowledge of telecommunications systems and cable infrastructure development. - Ability to coordinate project activities within active exhibit and public environments. - Knowledge of building codes, conditional use, permitting, and other land-use elements. - Skill in operating computers and associated software, radios, and cell phones. - Ability to represent the Zoo’s construction and maintenance management programs and oversee contractor performance. - Ability to track project costs and monitor expenditures. - Skill in planning, organizing, coordinating, and evaluating multiple projects simultaneously with competing schedules and operational constraints. - Ability to work independently, as a team leader, and as a member of a team. - Ability to communicate effectively, both verbally and in writing. DIVERSITY AND INCLUSION At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community. Minimum qualifications - Associate’s degree or higher in construction management, engineering, architecture, facilities management, telecommunications, or a related field AND - 5 years progressively responsible project management experience in a wide variety of construction and communications trades, including "hands on" experience, field construction project coordination AND - Any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities. Working Conditions Work is performed in both office and field environments. The position regularly requires moving between office settings, workshops, and outdoor areas throughout the Zoo campus. Incumbent is exposed to typical office conditions as well as variable outdoor weather, noise, and equipment in operation. Work may involve walking, standing, bending, stooping, climbing stairs or ladders, and moving over uneven terrain or construction areas. The role may require lifting and carrying moderately heavy objects as needed. Duties may bring the incumbent into proximity with animals, requiring adherence to strict safety protocols and awareness of animal welfare considerations. Work is often performed in public areas during guest hours, requiring professional conduct, awareness of visitor safety, and minimizing disruptions to guest experience. The position requires frequent interruptions, shifting priorities, and irregularities in the work schedule, including occasional evening, weekend, or emergency response work. This position requires the work to be performed on-site. Teleworking is not an option. If this statement is true for you, then you may be ineligible to apply If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years. Like to have qualifications You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position. - Knowledge of applicable Federal, State, and local policies, procedures, laws, and regulations. - Commitment to providing excellent customer service by interacting courteously and professionally with employees, volunteers, vendors, the public, and others encountered during the course of work. - Ability to read blueprints and interpret technical specifications and schematic drawings. - Previous experience managing capital projects in public venues - Previous experience working in a government organization SCREENING AND EVALUATION The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment. - A completed online application - Complete answers to supplemental questions The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change. - Initial review of minimum qualifications - In-depth evaluation of application materials to identify the most qualified candidates - Consideration of top candidates/interviews - Reference check COMPENSATION, BENEFITS AND REPRESENTATON The full-salary range for this position is step 1: $89,346.34 to step 5: $114,004.76. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1: $89,346.34 to the equity range step 3: $100,963.62. Additional Information Equal employment opportunity All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law. Accommodation Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance. Veterans' preference Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process. Hybrid Telework Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations. Pay equity at Metro No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act. Online applications Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.