Role Description Aqui você terá a oportunidade de: - Evoluir em um ambiente de alta performance: Uma cultura onde o desenvolvimento é contínuo, com autonomia e envolvimento em projetos nacionais e internacionais que realmente testam suas habilidades e impulsionam seu potencial. - Integrar um time apaixonado por tecnologia: Aqui, você vai trabalhar ao lado de talentos experientes em um ambiente colaborativo e disruptivo, utilizando as tecnologias mais avançadas do mercado. - Deixar sua marca no mundo: Nossas soluções digitais impactam diretamente a vida de milhares de pessoas, e é a sua chance de ser parte ativa na construção de um futuro mais digital e conectado. - Trabalhar de forma remota e com flexibilidade: Seja qual for o seu lugar, estamos prontos para te receber no nosso time! Sua Missão: Contribuir no desenvolvimento de soluções que combinam software fullstack em JavaScript com inteligência artificial generativa — desde automações de processos até pipelines RAG e integrações com LLMs. O estagiário terá exposição direta a projetos de IA aplicada, com suporte de um time sênior comprometido com o seu crescimento. Principais Atividades: - Desenvolver e manter integrações com APIs de LLMs (Anthropic Claude, OpenAI e similares); - Apoiar na construção de pipelines RAG: ingestão de documentos, chunking, geração de embeddings e consulta a vector stores; - Criar e manter automações de processos com ferramentas como n8n, Make ou scripts Node.js; - Contribuir no desenvolvimento de interfaces e APIs fullstack (React + NestJS) que surfaceiam funcionalidades de IA; - Utilizar Claude Code e ferramentas de IA generativa como parte do fluxo diário de desenvolvimento; - Documentar implementações, fluxos e experimentos para o time. Qualifications - Curso superior em andamento em Ciência da Computação, Engenharia de Software, Sistemas de Informação ou áreas correlatas (a partir do 2º semestre); - Conhecimento em JavaScript/TypeScript (ES6+); - Noções de Node.js e APIs REST; - Interesse genuíno e comprovado em IA generativa — seja por projetos pessoais, cursos, experimentos ou contribuições open source; - Familiaridade com uso de ferramentas de IA no cotidiano (ChatGPT, Claude, Cursor, v0 ou similares); - Capacidade de aprender de forma autônoma e gostar de resolver problemas com criatividade; - Inglês técnico para leitura de documentação. Requirements - Conhecimento básico Claude Code para geração, revisão ou automação de código; - Conhecimento de arquiteturas RAG; - Familiaridade com NestJS ou frameworks similares de backend; - Noções de prompt engineering e técnicas de elicitação de LLMs (chain-of-thought, few-shot, etc.); Benefits - Oportunidade no modelo estágio; - Trabalho Remoto: Desfrute da flexibilidade no modelo home office, com total autonomia e organização; - Saúde e Bem estar: Seguro de Vida e Wellhub (Gympass); - +Educação: Descontos em cursos da FIAP e MBA USP Esalq para você continuar aprendendo e se desenvolvendo; - Diferenciais exclusivos: Descontos em lojas Multilaser, bonificação por indicação de profissionais e negócios.

• Lead, mentor, and develop a team of Network Engineers and Access Network Engineers; hire, onboard, and coach for success. • Support implementation of network frameworks and standards defined by the CTO and network architect; refine Methods of Procedure (MOPs) and operational practices to ensure consistency and efficiency. • Oversee configuration, enhancement, and troubleshooting of Juniper MX/QFX, Nokia 7750 Service Routers, Nokia Lightspan GPON/NG‑PON platforms, routers, switches, and related infrastructure. • Manage project priorities and resource allocation to align engineering efforts with business objectives and CTO roadmap. • Collaborate with the NOC Manager to integrate monitoring, alerting, and incident‑response workflows; ensure SLAs and internal targets are met. • Drive capacity planning, performance optimization, and network scaling initiatives based on data analysis and growth projections. • Leverage vendor relationships to obtain technical support for network equipment and software. • Partner with cross-functional teams (OSS/BSS, Outside Plant, Field Operations, IT) to deliver projects on time and within scope. • Oversee change management, on-call rotations, and escalations; ensure robust incident escalation paths and post-mortem processes. • Track and report KPIs and team performance metrics; provide regular updates on network health, project status, and operational risks to CTO. • Champion continuous improvement through automation, scripting, and adoption of new tools and technologies.

• Setting and communicating strategy and direction of the team to evolve and maintain current payment systems. • Refining team processes and work divisions to enable effective prioritization, planning, and communication of the team’s sprint commitments • Building relationships and working rhythms across peers and stakeholders in both India and the US • Collaborating with organization Staff and Sr. Staff engineers to assist team in aligning architecture trade-offs • Coaching and mentoring the team with empathy to do their best work while growing in their roles & responsibilities • Creating deliberate plans and opportunities for addressing technical debt & quality, facilitating learning, and encouraging cultural engagement • Participating in India site level and global initiatives to create a strong Payments organization

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Sales Engineering Manager to join our team. This is a Hyrbid (London) role, reporting to the Director Solutions Consulting in the Solutions Consulting department. In this role, you will act as a strategic technical leader across the region, driving business performance and improving technical win rates. You will partner closely with Sales leadership to align resources with regional growth strategies while actively coaching and developing a high-performing team of Sales Engineers. What you’ll do (Role Expectations) - Own the end-to-end technical sales cycle across the region, ensuring opportunities are qualified, progressed, and executed with appropriate rigor, governance, and adherence to established Sales Engineering processes, including proof-of-value planning, execution, and success measurement - Lead, coach, and develop a high-performing Sales Engineering team through active deal engagement, structured development plans, ongoing performance management, and continuous feedback, ensuring consistently high technical, commercial, and customer-facing standards - Drive business performance by leading initiatives that improve technical win rates, accelerate sales cycles, increase platform adoption, and contribute directly to revenue growth across new and existing customer opportunities - Build and maintain strong relationships with customer executives, technical leaders, and key stakeholders within assigned territories, while partnering closely with Sales leadership to anticipate territory needs, align resources to business priorities, and ensure effective execution of regional growth strategies - Maintain a high level of technical expertise across current and emerging platform capabilities through continuous learning and achievement of relevant certifications, while attracting, developing, and retaining top talent to ensure the organization has the skills, capacity, and succession pipeline required for future success Who You Are (Success Profile) - You act like an owner with a strong passion for the mission and a bias for action, navigating seamlessly between high-level strategy and hands-on execution. - You are a high-trust collaborator who is ambitious for the team, embracing a culture of candor, respect, and continuous feedback to build deep trust. - You are customer-obsessed, building deep empathy for both internal and external stakeholders and anchoring every decision in solving real-world problems. - You are resilient and adaptable, viewing change as an opportunity and maintaining composure to guide your team through high-pressure situations. - You lead with integrity, holding yourself and others to high standards of accountability while building trust through transparent, consistent action. What We’re Looking for (Minimum Qualifications) - Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving - 8+ years enterprise pre-sales / solutions engineering experience (security, networking, cloud, or SaaS) across complex, multi-stakeholder deals - 2+ years leading and developing Sales Engineers (hiring, coaching, performance, career growth) - Proven ability to run the regional pre-sales motion: pipeline support, deal strategy, and forecasting partnership with Sales - Strong executive customer leadership and a deep security/networking foundation (e.g., Zero Trust, identity, secure connectivity, cloud security) with strong cross-functional collaboration and willingness to travel What Will Make You Stand Out (Preferred Qualifications) - Experience enabling pre-sales teams to position AI-powered threat detection, automated policy generation, or AI-driven security analytics to maximize customer value - Proven experience leading enterprise security/cloud pre-sales teams in a high-growth SaaS environment (multi-country/multi-market a plus) - Demonstrated ability to scale and develop an SE organization (hiring, onboarding, enablement, repeatable plays, career frameworks) #LI-LS2 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.