• Contact customers via phone, email, and other communication channels to collect outstanding payments. • Negotiate repayment plans and ensure commitments are honored. • Maintain detailed and accurate records of all collection activities and customer interactions. • Review account status and resolve billing discrepancies. • Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service. • Recommend accounts for escalation, legal action, or write-off as necessary. • Meet individual and team collection targets and KPIs. • Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities. • Provide regular updates and reports to the Collection Supervisor/Manager.

• Looking for a Turnaround expert in Franchising restaurant industry • Plans the initial implementation and on-going use of essential systems and processes • Drives and supports the effective partnership of Franchise Business and franchisees in executing the operating system to improve operational metrics and overall performance • Run Legal, Financial reporting to Board of Directors • Reviews operational metrics on an on-going basis • Proactively collaborates with franchise operations team, franchisees, and cross-functional teams to identify areas of opportunity and their root causes • Facilitates the creation and improvement of franchise level execution reports and scorecard metrics • Run Marketing and Branding Strategies • Provides structure for Franchise Operations team to conduct franchise business reviews • Oversees key executives in Operations managing relationships with key franchisees to ensure compliance with corporate standards and to evaluate their operational execution level • Meets with franchisees to develop action plans to improve operations • Follows-up on action plan implementation at future visits and reports observations to franchisees • Conducts initial review of existing operations of prospective franchisees

• Pre sales demo of SmartCAM Turning and Milling software to prospective clients • Do bench mark programs and impress clients to buy the Product • Provide training and support for product usage

• Manage daily administrative tasks, including email correspondence, document preparation, and data management. • Coordinate and optimize the founder’s calendar. • Serve as the primary liaison between the founder and internal and external stakeholders. • Support in planning and executing projects, tracking progress, and ensuring timely completion of deliverables. • Conduct research on industry trends, emerging technologies, and potential business opportunities. • Utilize your technology background to assist with technical tasks and troubleshoot issues. • Perform financial forecasting and understand key performance metrics. • Identify inefficiencies in workflows and propose solutions to enhance productivity.