CASHurDRIVE Marketing Pvt Ltd

• Contact customers via phone, email, and other communication channels to collect outstanding payments. • Negotiate repayment plans and ensure commitments are honored. • Maintain detailed and accurate records of all collection activities and customer interactions. • Review account status and resolve billing discrepancies. • Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service. • Recommend accounts for escalation, legal action, or write-off as necessary. • Meet individual and team collection targets and KPIs. • Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities. • Provide regular updates and reports to the Collection Supervisor/Manager.