CASHurDRIVE is an innovative 'On-Vehicle' advertising concept that happens to be the first of its kind in India.
Collection Executive – UAE Nationals Only
Location
United Arab Emirates
Posted
14 hours ago
Salary
0
Seniority
Senior
Job Description
Collection Executive – UAE Nationals Only
CASHurDRIVE Marketing Pvt Ltd
• Contact customers via phone, email, and other communication channels to collect outstanding payments. • Negotiate repayment plans and ensure commitments are honored. • Maintain detailed and accurate records of all collection activities and customer interactions. • Review account status and resolve billing discrepancies. • Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service. • Recommend accounts for escalation, legal action, or write-off as necessary. • Meet individual and team collection targets and KPIs. • Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities. • Provide regular updates and reports to the Collection Supervisor/Manager.
Job Requirements
- High school diploma or equivalent; a bachelor's degree is a plus.
- Proven experience in collections, customer service, or a related field.
- Strong negotiation, communication, and interpersonal skills.
- Ability to remain professional and calm under pressure.
- Familiarity with debt collection laws and regulations.
- Proficient in using CRM systems and Microsoft Office Suite (Excel, Word, Outlook).
- Attention to detail and good organizational skills.
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