Defining and maintaining a clear, coherent platform technology direction Ensuring the platform scales efficiently as the business and supported use cases grow Embedding reliability, observability, and operational insight into the platform Guiding platform evolution in a controlled, customer-centric manner Defining and driving success metrics and OKRs related to platform scalability, efficiency, reliability, integration readiness, and adoption of platform capabilities Own, maintain, and communicate the platform technology roadmap Translate architectural initiatives into clear product priorities and measurable outcomes Partner with Engineering and Architecture to align platform design decisions with long-term strategy Define and govern supported customer transition paths Establish clear platform standards and defaults in collaboration with technical leadership Enable shared services and automation Reduce platform complexity over time Align new capabilities with the long-term platform direction Guide API governance, versioning approaches, and integration standards Support modernization initiatives and structured technical evolution Ensure reliability, observability, and operational insight are embedded into platform decisions and roadmap priorities Incorporate SLOs, SLAs, and production performance metrics into roadmap trade-offs Monitor platform health metrics and drive continuous improvement Evaluate scalability and cost-efficiency considerations in cloud environments The platform scales predictably and efficiently Platform evolution is deliberate, well-sequenced, and customer-centric Engineering teams move faster with fewer platform-level constraints Platform success metrics show measurable improvement in scalability, efficiency, and reliability Stakeholders have confidence in the platform roadmap and technical direction 7+ years of experience in Software Engineering, Solution Architecture, Platform Engineering, or Technical Product Management Experience owning platform, infrastructure, or technology roadmaps Proven experience operating in cloud-native, distributed systems environments Strong understanding of distributed system design, including microservices and event-driven architectures Deep knowledge of scalability strategies (horizontal scaling, partitioning, caching, asynchronous processing) Experience working with AWS, Azure, or GCP Familiarity with Kubernetes, CI/CD pipelines, and Infrastructure as Code Experience working with SLOs, SLAs, error budgets, and production reliability practices Understanding of API design, versioning, and backward compatibility principles Ability to assess architectural trade-offs and modernization strategies Ability to operate effectively at both strategic and execution levels Strong collaboration with Engineering and Architecture teams Clear communicator with both technical and non-technical stakeholders Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce. Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes. For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy

• Coordinate and oversee product and project execution from planning to launch and post-launch maintenance • Translate business, stakeholder, or client requirements into clear, actionable product and delivery artifacts (PRDs, user stories, acceptance criteria) • Own and maintain roadmaps, backlogs, and priorities across multiple initiatives • Work closely with engineering on estimation, progress tracking, and timeline updates • Run daily standups, track progress, address blockers, and ensure alignment • Collaborate with designers to understand and document product requirements and user flows • Review work in progress, test completed features, and accept or reject results based on agreed criteria • Monitor and report on product performance post-launch • Prepare and present project and product updates and team accomplishments to stakeholders • Maintain clear documentation and status communication throughout the delivery lifecycle

• Serve as Product Owner for platform and infrastructure teams, owning backlog refinement, prioritization, and sprint readiness • Translate platform and infrastructure needs into clear, actionable user stories and technical requirements • Ensure foundational capabilities such as performance, reliability, scalability, and observability are well-documented • Participate in Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives • Document end-to-end technical and user experience workflows across product domains • Identify gaps, inconsistencies, and dependencies across systems and teams • Collaborate with Onboarding, Customer Success, Support, Operations, and Engineering to uncover product workarounds • Translate documented gaps into clear backlog items, technical tasks, and acceptance criteria • Act as a connective layer between Product, Engineering, Design, and customer-facing teams • Proactively communicate discoveries and recommendations to stakeholders

• Own and scale all user-facing channels, including early access program and in-app support • Act as the primary voice of the user: triage incoming feedback and translate into actionable product priorities • Dive hands-on into user issues, debugging the platform, educating them about the platform, and helping power users ship apps • Structure and professionalize the Forward Deployed Engineer (FDE) program • Collaborate cross-functionally with engineering, product, and leadership to influence major decisions