• Conduct energy consultations using our software and Hottgenroth (or similar) • Support energy consultants within our partner network • Contribute expertise to our software to drive continuous improvements • Provide subject-matter guidance and advisory support to the development team

• Provide technical support to company employees; • Provide first-level support (Help Desk/Service Desk); • Assist with installation, configuration, and maintenance of computers, software, and peripherals; • Assist in managing access, users, and permissions; • Support monitoring and organization of IT infrastructure; • Log and track technical tickets; • Assist with maintenance of networks, VPNs, and equipment; • Support the IT team with internal improvements and automations; • Provide remote support to employees; • Assist with inventory routines and IT asset management.

• Perform pre-award acquisition activities, including acquisition planning, market research, development of procurement strategies, and coordination with engineering, construction, operations, maintenance, transportation, natural resources, and other program areas to develop solicitations, statements of work, and Requests for Proposals (RFPs) and Invitations for Bids (IFBs). • Manage the competitive bid process, including preparation and issuance of RFPs and IFBs, coordinating pre-bid meetings and site visits, evaluating bids and proposals, performing price and cost analyses, conducting negotiations, preparing award recommendations, and executing contracts. • Administer contracts throughout the contract lifecycle, including negotiating contract terms and conditions, processing modifications, responding to audit requests, resolving contractual issues, and ensuring contractor compliance with contractual requirements. • Review invoices, progress reports, and supporting documentation to ensure timely processing and compliance with contract terms, funding limitations, and reporting requirements. • Prepare, administer and manage Task Order contracts and individual task orders, including monitoring performance, labor rates, reimbursable costs, and contract deliverables. • Monitor compliance with applicable labor standards, including Davis-Bacon Act and Service Contract Act requirements, where applicable. • Perform contract close out activities, including resolution of outstanding contract issues, review and approval of final invoices, completion of contractor performance evaluations and maintenance of contract files in accordance with records management requirements. • Other duties as assigned

• Provide superior customer service and support to current and prospective families. • Respond to inquiry calls and requests for information using the processes, guides and materials provided by Pansophic Learning using a variety of communication which include phone, email, and text messages. • Make outgoing phone calls to contact interested students/parents daily. Outbound calls are a key task in this role. • Conduct appointments with prospective student/parents via phone/video to identify educational needs, determine goodness of fit between student and institution, and uncover potential challenges of attending the institution. • Schedule appointments for prospective families to tour the school(s). • Provide prospective and newly enrolled families with accurate and up-to-date information regarding registration requirements, school programs, and enrollment information. • Document all interactions with students in the appropriate CRM system. • Assist with re-enrollment training and processes for enrollment team. • Assist with new employee training and onboarding. • Represent the educational institutions as the initial point of contact for enrollment and registration activities within assigned region. • Establish and maintain positive relationships with remote team members and educational institutions. • Provide school support during enrollment events and registration. • Understand and apply state rules and regulations to all activities; remain aware of and updated on rules and regulations that affect job duties. • Identify local community members, organizations, and businesses where meaningful partnerships with the school(s) can be established. • Collaborate with Marketing Managers to identify and coordinate cross promotional opportunities. • Other duties as assigned.