We open, turnaround, and manage K-12 public charter schools.
Enrollment Coordinator
Location
United States
Posted
1 day ago
Salary
$43K - $48K / year
Seniority
Senior
Job Description
Enrollment Coordinator
ACCEL Schools
• Provide superior customer service and support to current and prospective families. • Respond to inquiry calls and requests for information using the processes, guides and materials provided by Pansophic Learning using a variety of communication which include phone, email, and text messages. • Make outgoing phone calls to contact interested students/parents daily. Outbound calls are a key task in this role. • Conduct appointments with prospective student/parents via phone/video to identify educational needs, determine goodness of fit between student and institution, and uncover potential challenges of attending the institution. • Schedule appointments for prospective families to tour the school(s). • Provide prospective and newly enrolled families with accurate and up-to-date information regarding registration requirements, school programs, and enrollment information. • Document all interactions with students in the appropriate CRM system. • Assist with re-enrollment training and processes for enrollment team. • Assist with new employee training and onboarding. • Represent the educational institutions as the initial point of contact for enrollment and registration activities within assigned region. • Establish and maintain positive relationships with remote team members and educational institutions. • Provide school support during enrollment events and registration. • Understand and apply state rules and regulations to all activities; remain aware of and updated on rules and regulations that affect job duties. • Identify local community members, organizations, and businesses where meaningful partnerships with the school(s) can be established. • Collaborate with Marketing Managers to identify and coordinate cross promotional opportunities. • Other duties as assigned.
Job Requirements
- Bilingual candidate preferred
- Must work PST hours
- Ability to learn quickly and work in a remote environment.
- Excellent relationship building, communication, and phone presentation skills.
- Superior problem-solving, time management and organizational skills
- Solutions oriented with strong follow-up ability.
- Positive attitude and strong work ethic in a diverse educational community setting.
- Ability to adapt to changing assignments and multiple priorities.
- Strong proficiency in using multiple software programs simultaneously including MS Office programs, contact management database systems, Gmail, etc.
- Must pass federal, state, and local background checks, as required by the state.
Benefits
- Paid time off
- Retirement contributions
- Optional Basic Life and AD&D insurance
- Voluntary life insurance (employee, spouse, child)
- Discounted childcare at Early Learning Academies locations
- Medical, dental, and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
- Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals
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